Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Effective sales techniques
Seating assignment preparation
Service prioritization
Regulatory compliance
Dining customer service
Relationship management
Child Management
Teamwork
Leadership
Conflict and dispute resolution
Communication
Time management
Understanding of Technology
Understanding of Confidentiality
Critical thinking and Problem solving
Experience
05/2020 to Current
WaitressTraditions Spirits – Willis, OK,
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
08/2018 to 03/2020
WaitressTraditions Spirits – Thackerville, OK,
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
07/2016 to 01/2019
CashierSt. Elizabeth Healthcare – Erlanger, KY,
Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
11/2017 to 05/2018
Childcare AideCovenant Healthcare – Bay City, MI,
Used clear communication and professionalism to develop constructive relationships with families.
Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
Instructed children in health and personal habits, including eating, resting and toilet habits.
Improved group and individual behavior with positive management strategies.
Secured indoor and outdoor premises to protect children under care.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Redirected children to encourage safe, positive behaviors.
Set up tables, decorations and refreshments for family events.
Organized activities to promote children's physical, emotional and social growth.
Enforced disciplinary limits to create structured environment conducive to learning.
Used crowd management techniques to create safe and secure childcare environment.
Established and maintained safe play environment for children.
Enforced rules to teach manners and maintain safe environment.
Led team-building exercises for staff to improve communication and teamwork.
Maintained safe, clean and constantly supervised play environment.
Education and Training
Expected in 05/2022
High School Diploma: University of Memphis - Memphis, TN GPA:
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