Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Effective sales techniques
- Seating assignment preparation
- Service prioritization
- Regulatory compliance
- Dining customer service
- Relationship management
- Child Management
- Teamwork
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- Leadership
- Conflict and dispute resolution
- Communication
- Time management
- Understanding of Technology
- Understanding of Confidentiality
- Critical thinking and Problem solving
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05/2020 to Current Waitress Traditions Spirits ā Willis, OK,
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Arranged each place setting attractively, using clean, chip-free plates and utensils.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
08/2018 to 03/2020 Waitress Traditions Spirits ā Thackerville, OK,
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
07/2016 to 01/2019 Cashier St. Elizabeth Healthcare ā Erlanger, KY,
- Read weekly sales inserts and monitored price changes.
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues with cash registers, card scanners and printers.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
11/2017 to 05/2018 Childcare Aide Covenant Healthcare ā Bay City, MI,
- Used clear communication and professionalism to develop constructive relationships with families.
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
- Instructed children in health and personal habits, including eating, resting and toilet habits.
- Improved group and individual behavior with positive management strategies.
- Secured indoor and outdoor premises to protect children under care.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Redirected children to encourage safe, positive behaviors.
- Set up tables, decorations and refreshments for family events.
- Organized activities to promote children's physical, emotional and social growth.
- Enforced disciplinary limits to create structured environment conducive to learning.
- Used crowd management techniques to create safe and secure childcare environment.
- Established and maintained safe play environment for children.
- Enforced rules to teach manners and maintain safe environment.
- Led team-building exercises for staff to improve communication and teamwork.
- Maintained safe, clean and constantly supervised play environment.
Expected in 05/2022 High School Diploma:
University of Memphis - Memphis, TN
GPA:
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