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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Effective sales techniques
  • Seating assignment preparation
  • Service prioritization
  • Regulatory compliance
  • Dining customer service
  • Relationship management
  • Child Management
  • Teamwork
  • Leadership
  • Conflict and dispute resolution
  • Communication
  • Time management
  • Understanding of Technology
  • Understanding of Confidentiality
  • Critical thinking and Problem solving
Experience
Jim's Place Grille | Collierville, TNWaitress05/2020 - Current
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, assisted with questions and recommended daily specials, wine and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Osaka Japanese Cuisine | Collierville, TNWaitress08/2018 - 03/2020
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Smoothie King | Cordova, TNCashier07/2016 - 01/2019
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
Lifetime Gym | Collierville, TNChildcare Aide11/2017 - 05/2018
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Instructed children in health and personal habits, including eating, resting and toilet habits.
  • Improved group and individual behavior with positive management strategies.
  • Secured indoor and outdoor premises to protect children under care.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Redirected children to encourage safe, positive behaviors.
  • Set up tables, decorations and refreshments for family events.
  • Organized activities to promote children's physical, emotional and social growth.
  • Enforced disciplinary limits to create structured environment conducive to learning.
  • Used crowd management techniques to create safe and secure childcare environment.
  • Established and maintained safe play environment for children.
  • Enforced rules to teach manners and maintain safe environment.
  • Led team-building exercises for staff to improve communication and teamwork.
  • Maintained safe, clean and constantly supervised play environment.
Education and Training
University of Memphis | Memphis, TNHigh School DiplomaExpected in 05/2022
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Resume Overview

Companies Worked For:

  • Jim's Place Grille
  • Osaka Japanese Cuisine
  • Smoothie King
  • Lifetime Gym

School Attended

  • University of Memphis

Job Titles Held:

  • Waitress
  • Cashier
  • Childcare Aide

Degrees

  • High School Diploma

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