Waitress Resume Example

• Answered questions about current promotions and resolved issues according to store policies.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Handled credit and debit card payment processing to complete purchasing experience.
• Bagged, wrapped and packaged purchases according to customer needs.
• Networked to build client base and promote products to new and existing clients.
• Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
• Increased number of return customers by 100% through effective problem solving and conflict resolution.
• Conducted evaluations to identify targets, enhanced business plans and provided professional and smooth customer presentations.
• Supported sales personnel with technical solutions, costing and client presentations.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Accepted and completed cash, check and credit card payments.
• Answered customers' questions regarding products, prices and availability.
• Listened to customer needs to identify and recommend optimal cars selections.
• Received and processed product returns.
• Suggested appropriate products and answered questions for customers.

I'm prepared and serving drinks as ordered

Set table and answer ? Regarding menu selection

Cheek whit costumer to ensure satisfaction

Accept payment and deliver to the cash counter

Clean tables and counters remove dishes hookas and glasses from tables

Service hookas and make them

I'm good comunicación buth written and oral

Highly skilled in serving beverages and food in a polite and timely manner

Provided. Efficient costumer service in estremely fast paced environment

Responsible for all the tasks assigned

Proven record of greeting guest in a polite friendly manner

Meet costumers needs by processing orders accurately

• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.