LiveCareer-Resume

waitress resume example with 5 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated Waitress with 5 years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor.

Skills
  • Effective sales techniques
  • Safe food handling
  • High-volume dining
  • Point of Sale (POS) system operations
  • Menu memorization
  • Table setting arrangements
  • Dining customer service
  • Conflict and dispute resolution
  • Service prioritization
  • Effective customer upselling
  • Check payment processing
  • Menu knowledge
  • Prompt table clearance
  • Special dietary requirements
  • Bussing expertise
  • Relationship management
  • Price memorization
  • Liquor, wine and food service
  • Sales techniques
Education and Training
Desert Rose High School Las Vegas , NV Expected in 06/2010 GED : GPA : Status
Euphoria Institute of Beauty Arts & Sciences Las Vegas, NV Expected in 04/2018 Nails Tech License : GPA : Status
Experience
Healthcare Services GroupWaitress
Skowhegan, ME, 02/2020Current
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
A.M. CastleSales Assistant
Bedford Heights, OH, 09/201712/2019
  • Answered questions about current promotions and resolved issues according to store policies.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Networked to build client base and promote products to new and existing clients.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Increased number of return customers by 100% through effective problem solving and conflict resolution.
  • Conducted evaluations to identify targets, enhanced business plans and provided professional and smooth customer presentations.
  • Supported sales personnel with technical solutions, costing and client presentations.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and completed cash, check and credit card payments.
  • Answered customers' questions regarding products, prices and availability.
  • Listened to customer needs to identify and recommend optimal cars selections.
  • Received and processed product returns.
  • Suggested appropriate products and answered questions for customers.
Healthcare Services GroupWaitress
Sonoma, CA, 03/201608/2019

I'm prepared and serving drinks as ordered

Set table and answer ? Regarding menu selection

Cheek whit costumer to ensure satisfaction

Accept payment and deliver to the cash counter

Clean tables and counters remove dishes hookas and glasses from tables

Service hookas and make them

I'm good comunicación buth written and oral

Highly skilled in serving beverages and food in a polite and timely manner

Provided. Efficient costumer service in estremely fast paced environment

Responsible for all the tasks assigned

Proven record of greeting guest in a polite friendly manner

Meet costumers needs by processing orders accurately

  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

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Resume Overview

School Attended

  • Desert Rose High School
  • Euphoria Institute of Beauty Arts & Sciences

Job Titles Held:

  • Waitress
  • Sales Assistant
  • Waitress

Degrees

  • GED
  • Nails Tech License

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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