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Waitress Resume Example

Resume Score: 80%

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WAITRESS
Professional Summary

Focused and reliable, bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Cheerful and offering many years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks.

Skills
  • Food Preparation and Safety
  • Menu Memorization
  • Food Tray Carrying
  • Beverage preparation
  • Cash Handling
  • Sales expertise
  • Accurate money handling
  • Food running
  • Dining area maintenance
  • Paperwork filing
  • Paperwork preparation
  • Processing paperwork
  • Scheduling
  • Cleaning
  • Schedule and calendar management
  • Verbal and written communication
  • Sorting and labeling
  • Relationship-Building
  • Teambuilding
  • Excellent work ethic
  • Multitasking abilities
Work History
06/2018 to CurrentWaitressCompany Name | City, State
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
07/2018 to 06/2020Assistant/driverCompany Name | City, State
  • Accomplished product or package deliveries in accordance with preset schedule requirements.
  • Displayed very good communication and customer service skills.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Exhibited good attendance, work habits and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Completed required product or package delivery documentation.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Maintained consistent on-time delivery record with Number% of all orders arriving ahead of schedule.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
06/2017 to 10/2018Customer Service RepresentativeCompany Name | City, State
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Educated customers on promotions to enhance sales.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
04/2013 to 06/2018Waitress Company Name | City, State
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Prepared beverages and filled food orders for customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
05/2015Diploma Dublin High School, City, State
Associate Of Science | Sports MedicineRanger College, City, State
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Resume Overview

School Attended

  • Dublin High School
  • Ranger College

Job Titles Held:

  • Waitress
  • Assistant/driver
  • Customer Service Representative

Degrees

  • 05/2015 Diploma
    Associate Of Science | Sports Medicine

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