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waitress resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
  • Responsible waitress with 5 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.
  • Ambitious student pursuing a Bachelor of Arts degree, eager to contribute developed knowledge as a writer. Skilled in poetry and prose writing. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
  • 7 year writing background. Adept at sharing knowledge with others through training workshops and public events.
  • Hardworking and reliable.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
West Kentucky Community And Technical College Paducah, KY Expected in ā€“ ā€“ : Creative Writing - GPA :
Murray State University Murray, KY Expected in 05/2021 ā€“ ā€“ Bachelor of Arts : Creative Writing And Mass Communications - GPA :
  • Major in Creative Writing
  • Minor in Mass Communications
  • Focus in poetry and prose composition
  • Dean's List Honoree Fall 2018, Spring 2020, Summer 2020
  • Completed coursework in English, Journalism and Mass Communication, and Spanish
  • 3.02 GPA
Experience
Aramark Corp. - Waitress
Richardson, TX, 01/2016 - Current
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Increased sales of high margin menu items through effective upselling.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
Scheels Sports - Journalist Intern
Sparks, NV, 01/2016 - 05/2016
  • Increased business at small businesses throughout Princeton, Kentucky through small descriptive advertisements.
  • Worked alongside trained journalists to produce stories worthy to be published.
  • Gained experience in journalism.
Vail Resorts - Barista
Vail, CO, 07/2014 - 01/2016
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Received and accurately processed customer payments.
  • Greeted over 100 customers daily, answered questions and recommended drinks and pastries.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Developed 5 new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Reata Glen - Staff Member
San Juan Capistrano, CA, 01/2013 - 01/2016
  • Built and maintained effective working relationships with peers and upper management.
  • Processed payments, issued receipts and provided change.
  • Met incoming customers pleasantly and offered support and service.
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Recognized by management for providing exceptional customer service.
Tina Oliver's Housecleaning Service Co. - House Cleaner
City, STATE, 05/2011 - 01/2016

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.

Checked and changed linens and washed and dried dishes to maintain orderly homes.

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.

Used digital timekeeping system to document hours worked each day.

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Managed client laundry with proper care and attention to needs of different linens and articles of clothing.

Employed deep-cleaning techniques for areas in need of additional sanitation.

Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Washed and polished glass windows and doors to keep entryways clear and professional.

Swept and damp-mopped private stairways and hallways.

Interacted pleasantly with clients and guests when performing daily duties.

Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.

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Resume Overview

School Attended

  • West Kentucky Community And Technical College
  • Murray State University

Job Titles Held:

  • Waitress
  • Journalist Intern
  • Barista
  • Staff Member
  • House Cleaner

Degrees

  • Some College (No Degree)
  • Bachelor of Arts

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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