waitress resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
Friendly and energetic Waitress with strong understanding of hospitality and food and beverage industries. Extensive knowledge of high-end ingredients and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Committed babysitter devoted to giving children warm and nurturing environments. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals to meet nutrition requirements. Observant, caring and hardworking with focus on promoting development and wellbeing.
Skills
Menu memorization
High-volume dining
Point of Sale (POS) system operations
Effective sales techniques
Safe food handling
Conflict and dispute resolution
Dish preparation
Prompt table clearance
Relationship management
Check payment processing
Table setting arrangements
Service prioritization
Bussing expertise
Multi-line telephone skills
Meticulous and organized
Organization and efficiency
Recordkeeping and bookkeeping
Data entry
Tech-savvy
Flexible
Multitasking ability
Professional and polished presentation
Exercise and outdoor activities
Age-appropriate routines
Discipline understanding
Certified in First Aid and CPR
Responsible driver
Keeping children safe
Reliability
Housekeeping abilities
Experience
Waitress, 02/2020 - Current Bluegreen Resorts – Usa ● Seattle, WA,
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Babysitter, 10/2018 - Current City Of Ballwin – Ellisville, MO,
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Calculated amount owed for services and collected payment from parents.
Assisted children by checking homework, quizzing on various subjects and helping with projects.
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Built relationships with children by regularly discussing school, friends and favorite activities.
Discussed new developments, misbehavior and concerns with parents or guardians.
Monitored children's safety and well-being to prevent accidents and falls.
Cleaned and tidied living room and outdoors after activities.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Led children in tidying up, handwashing and cleaning dishes to teach responsibility.
Cared for children aged 1 -12, including tasks such as feeding, dressing and directing activities.
Accompanied children on outings to approved locations as well as after-school activities.
Helped older kids complete homework, school projects and chores.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Receptionist, 06/2019 - 08/2019 On Lok Senior Health Service – San Jose, CA,
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Prepared, compiled and filed documents as well as reports presented to various parties.
Rendered information to callers and drafted office emails.
Responded to customer concerns and issues by phone call.
Maintained daily calendars, set appointments with clients and planned daily office events.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Answered calls to help over 10 customers each hour.
Education and Training
High School Diploma: , Expected in 05/2020 - Immaculata High School - Somerville, NJ, GPA: Status -
Bachelor of Science: , Expected in 05/2024 - Seton Hall University - South Orange, NJ GPA: Status -
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