waitress resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
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Summary
Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of food. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Worked hands on with different types of customers in different types of customer service environments. Very well trained on handling busy scenarios considering all my work experience has always had a busy crowd. Very determined hard worker and can handle busy crowds at a very well pace without having anxiety. Super energetic and always ready to experience new challenges in the customer service industry.
Skills
Menu memorization
Point of Sale (POS) system operations
High-volume dining
Safe food handling
Effective sales techniques
Seating assignment preparation
Food safety understanding
Conflict and dispute resolution
Price memorization
Menu knowledge
Relationship management
Sales techniques
Special dietary requirements
Check payment processing
Bussing expertise
Liquor, wine and food service
Table setting arrangements
Effective customer upselling
Dining customer service
Food inspection
Dish preparation
Hands on
Teamwork
Leadership
Verbal communication
Customer service
Experience
Waitress, 06/2019 - Current Regal Cinemas Corporation – Augusta, ME,
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Calculated charges, issued table checks and collected payments from customers.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Inspected restrooms for cleanliness and availability of supplies when needed per shift.
Answered phones politely and promptly, accurately recording and confirming reservations.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
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