Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Detail-oriented leadership professional bringing in-depth expertise with the root cause and trend analysis to identify issues and develop continuous improvements that lead to cost savings.
Skills
Administrative support
Acccounts Receivable
Project Organization
Team Building
Relationship Development
First Aid/CPR
Security systems
Safety inspections
Team Management
Customer Service
Invoice Generation
Organization
Product Pick
Supervision
Problem Resolution
Communications
Process Improvement
MS Office
Stock Rotation
Eligibility Verification
Business Operations
Operational Improvement
Budgets
Entry management
Inventory Management
Marketing
Marketing campaigns
Marketing management
Content marketing
Program Marketing
Marketing activities
Marketing knowledge
Marketing skills
Marketing planning
Experience
to
WaitressHoliday Retirement – Durham, NC,
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Recommended daily specials, wine selections, and desserts to guide patrons toward more profitable items.
Calculated charges, issued table checks and collect payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Answered phones politely and promptly, accurately recording and confirming reservations.
Transported all dirty glassware and utensils from thedining room to thedishwashing area for proper cleaning.
to
Site Safety CoordinatorTdindustries, Ltd. – Odessa, TX,
Implemented effective health and safety program with no recorded injuries or accidents.
Completed permit and safety inspections for workplaces on strict timelines.
Provided daily updates to project managers, foremen and contractors on safety behaviors and operational enhancements.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
Worked effectively with multiple contractors at various sites providing safety training for employees.
Reviewed compliance of paperwork, display and operational procedures to promote transparency.
Interviewed, oriented, trained and evaluated employees to optimize procedures from day one.
Oversaw safety monitoring and risk management strategies for multiple constructions and industrial job sites.
Analyzed job and worksites and reported on hazards, recommendations, and successful corrections.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
to
Administrative AssistantCitizens Financial Group, Inc. – Fairview Park, OH,
Created and maintained spreadsheets and developed administrative and logistical reports.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.
Processed financial documents including contracts, expense reports and invoices.
Arranged domestic and international travel, hotel and transportation needs for staff.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Liaised between internal and external stakeholders, providing updated project status and performance reports.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Guided administrative and professional staff through computer and software problems.
Facilitated troubleshooting, maintenance, and updates for office systems.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Entered invoice data into thecompany database and updated details, including customer contacts and delivery dates to keep theinformation current.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Facilitated working relationships with co-tenants and building management.
to
Mill OperatorCentral Garden And Pet – Weymouth, MA,
Inspected completed pieces for conformance to specifications, collected measurements, assigned grades and removed defective work for disposal or recycling.
Managed well-documented production activities by tracking output, materials used, labor involved and any notable incidents in daily logs.
Optimized machine-driven cutting by setting controls, positioning tools and workpieces and monitoring production to make proactive adjustments.
Met specific product demands by selecting and installing correct cutting tools and accessories to produce accurate, high-quality work.
Maximized production by going beyond basic job requirements to work with team members, train new workers and enhance efficiency.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Created agendas and communication materials for team meetings.
Attended departmental meetings, providing feedback to enhance future performance.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Education and Training
Expected in to to
Bachelor of Science: Business Management Grand Canyon University - Phoenix, AZ GPA: Status -
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