Waitress Resume Example Company Name - Fort Lauderdale, Florida

WAITRESS

Professional Summary

Attentive Waitress with superior knowledge of waitress dining and dedication to fantastic dining experiences. Trained in POS systems and waitress serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Organized cashiers experienced in many restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Focused and reliable Employee bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Cheerful employee always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering many years of experience in employment settings.

Communicative cashier dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 5 years experience providing service to 4 dinner guests at IHOP restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Skills

High-Volume Dining
Food Preparation and Safety
Order Delivery Practices
Table Setting Knowledge
To-Go Order Preparation
Guest Seating Arrangements
Food Spoilage Prevention
Order Accuracy
Food Tray Carrying

Beverage preparation
Cash Handling
Communication skills
Cash handling expert
Food preparation
Stocking and replenishing
Food running
Food station setup

Work History

Waitress, 08/2018 to 02/2020
Company Name – City, State

Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Coordinated Number events throughout Number banquet spaces, including weddings, reunions, and corporate meetings.
Checked identification to enforce age regulations for alcoholic beverages.
Managed event contracts, including estimates, event profiles and post-event summaries.
Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Directed and managed all banquet functions for Number-room Type property, including Number square feet of meeting space.
Decreased customer wait times by efficiently carrying Number plates at one time without spilling or dropping food.
Used cash registers and credit card machines to cash out customers, handling up to $Amount in cash per event.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Achieved Timeframe sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Supervised loading and unloading of dirty dishes and utensils onto organized busing trays for streamlined cleaning and storage.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Prepared beverages and filled food orders for customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by Amount % on average.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Upsold Type specialty items to increase overall sales and exceed targets.
Prepared specialty deserts for customers including Type and Type.
Implemented new drink policies, reducing over-pouring by Number%.
Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
Managed food resources, memorized orders and coordinated service in Number- table restaurant.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Cashier, 05/2017 to 10/2019
Company Name – City, State

Counted cash in register drawer at beginning and end of shift.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Prepared and submitted end-of-shift reports using Software.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Completed manual and machine counts of funds for transactions valued at over $Amount.
Worked closely with Job title to solve problems and handle customer concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Served needs of more than Number customers in busy Type environment.
Used cash registers and POS systems to request and record customer orders and compute bills.

Cashier, 06/2016 to 04/2017
Company Name – City, State

Counted cash in register drawer at beginning and end of shift.
Reviewed and resolved differences between accounting information and cash drawer.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Answered questions about store policies and concerns to support positive customer experiences.
Used cash registers and POS systems to request and record customer orders and compute bills.
Trained as Job title and provided back-up coverage to provide customers with optimal support.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.

Education

High School Diploma: 06/2014
South Broward High School - City, State

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Waitress Resume Example

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