waitress resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I have always been a waitress, but i have always wanted to work in the veterinary field. So i started school to get my associates degree in veterinary technician. I have always loved animals and i am also very great with people. I love working with people, helping them get the best of their stay at a restaurant. I am always willing to help out my other employees, help with anything that a customer might need. I am very nice but I can be shy when i first start a new job until I am comfortable.
I am a great and fast learner, I love to learn as much as i can. I have three dogs of my own and they are like my children. I used to have a pet sitting business as well, but had to move so i had to stop it. I have always known that i wanted to have animals be apart of my life.
Skills
Point of Sale (POS) system operations
Safe food handling
High-volume dining
Menu memorization
Check payment processing
Liquor, wine and food service
Table Bussing
Food safety understanding
Dining customer service
Relationship management
Buffet setup and takedown
Table setting arrangements
Food inspection
Wine pairings
Service prioritization
Price memorization
Effective customer upselling
Menu knowledge
Seating assignment preparation
Sales Techniques
Special dietary requirements
Great with customers
Fast learner
Great with computers
Great organization skills
Experience
08/2018 to Current
WaitressBluegreen Resorts – Thornton, CO,
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Increased sales of high margin menu items through effective upselling.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
06/2017 to 02/2019
WaitressBluegreen Resorts – Tualatin, OR,
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Increased sales of high margin menu items through effective upselling.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
06/2016 to 02/2017
WaitressBluegreen Resorts – Usa ● Seattle, WA,
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Increased sales of high margin menu items through effective upselling.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
Expected in 2016 to to
High School Diploma: Southeast Michigan Virtual Academy - Redford, MI GPA: Status -
Expected in to to
Veterinary Technician Assosiates : Penn Foster - , GPA: Status -
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