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Waitress Resume Example

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WAITRESS
Summary

I have always been a waitress, but i have always wanted to work in the veterinary field. So i started school to get my associates degree in veterinary technician. I have always loved animals and i am also very great with people. I love working with people, helping them get the best of their stay at a restaurant. I am always willing to help out my other employees, help with anything that a customer might need. I am very nice but I can be shy when i first start a new job until I am comfortable.

I am a great and fast learner, I love to learn as much as i can. I have three dogs of my own and they are like my children. I used to have a pet sitting business as well, but had to move so i had to stop it. I have always known that i wanted to have animals be apart of my life.

Skills
  • Point of Sale (POS) system operations
  • Safe food handling
  • High-volume dining
  • Menu memorization
  • Check payment processing
  • Liquor, wine and food service
  • Table Bussing
  • Food safety understanding
  • Dining customer service
  • Relationship management
  • Buffet setup and takedown
  • Table setting arrangements
  • Food inspection
  • Wine pairings
  • Service prioritization
  • Price memorization
  • Effective customer upselling
  • Menu knowledge
  • Seating assignment preparation
  • Sales Techniques
  • Special dietary requirements
  • Great with customers
  • Fast learner
  • Great with computers
  • Great organization skills

Experience
Waitress|Forest Dunes Golf Club - Roscommon, MI|08/2018 - Current
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Increased sales of high margin menu items through effective upselling.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Waitress|Freds Inc. - Roscommon, MI|06/2017 - 02/2019
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Increased sales of high margin menu items through effective upselling.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Waitress|Big Boy Restaurants International LLC - Houghton Lake, MI|06/2016 - 02/2017
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Increased sales of high margin menu items through effective upselling.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
Southeast Michigan Virtual Academy||Redford, MI|2016High School Diploma
Penn FosterVeterinary Technician Assosiates
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Resume Overview

Companies Worked For:

  • Forest Dunes Golf Club
  • Freds Inc.
  • Big Boy Restaurants International LLC

School Attended

  • Southeast Michigan Virtual Academy
  • Penn Foster

Job Titles Held:

  • Waitress

Degrees

  • High School Diploma
    Veterinary Technician Assosiates

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