Waitress Resume Example
Love this resume?Build Your Own Now
WAITRESS
Summary
Skills
|
|
Experience
Waitress
December 2016 to January 2020Company Name － City, State
December 2016 to January 2020Company Name － City, State
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Increased sales of key menu items through effective upselling.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Calculated charges, issued table checks and collected payments from customers.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Checked order accuracy and food quality before delivering to customers.
Retail Sales Associate
November 2013 to November 2016Company Name － City, State
November 2013 to November 2016Company Name － City, State
- Provided every customer with professional and polite support for sales and service needs.a
- Provided every customer with professional and polite support for sales and service needs.
- Bagged, wrapped and packaged purchases according to customer needs.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Processed payments and maintained accurate drawers to meet financial targets.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Managed cash register operations using POS system including processing sales and returns.
- Assisted in ringing up sales at registers and bagging merchandise.
Retail Sales Associate
January 2008 to March 2013Company Name － City, State
January 2008 to March 2013Company Name － City, State
- Provided every customer with professional and polite support for sales and service needs.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Proactively engaged shoppers, providing assistance and information on merchandise and product features.
- Prepared products for promotional sampling during in-store demonstrations.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Fostered customer retention by assessing and meeting product needs.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Help customers load purchased equipment when necessary.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Bagged, wrapped and packaged purchases according to customer needs.
- Helped customers by answering questions and locating merchandise.
- Managed cash register operations using POS system including processing sales and returns.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School Diploma : May 2000Fort Smith Christian School － City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Strong summary
- Typos
Resume Overview
School Attended
- Fort Smith Christian School
Job Titles Held:
- Waitress
- Retail Sales Associate
Degrees
- High School Diploma : May 2000
