Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Education
Expected in 05/2024 Bachelor in Psychology | Psychology Southern Illinois University Edwardsville, Edwardsville, IL GPA:
Professional Summary

I worked as a cashier at Showtime Cinema for my first job. It was a huge learning experience for me. After about a year of that, I got offered the job at Joe's Pizza and Pasta. I decided to work there because they offered me a bigger wage than Showtime!

I worked at Joes Pizza and Pasta for about a year! Due to COVID beginning in 2020 and the lack of knowledge about the virus we had, I requested a leave alongside many other employees, resulting in termination because they needed people that were willing to work during the COVID spike. With knowledge about the virus, and having the first dose of the vaccine, this is no longer a worry I have.

Over this past summer (2021) I began work at the Saint Nicholas Landmark, I had to leave due to moving back up to school. I have arrangements to work there over the summer again as well! This restaurant was a Brewery, so I have my Basset License, and I have brief knowledge about bartending!

Skills
  • Beverage preparation
  • High-Volume Dining
  • Food Preparation and Safety
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • Food Spoilage Prevention
  • Order Accuracy
  • Daily Specials Memorization
  • Food Tray Carrying
  • Stocking and replenishing
  • Food and beverage pairings
  • Cash handling
  • Item promotion
  • Food station setup
  • Dining area maintenance
  • Hospitality service expertise
  • Upselling techniques
Work History
05/2021 to 08/2021 Waitress Holiday Retirement | Broken Arrow, OK,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Prepared specialty desserts for customers for special occasions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
05/2019 to 03/2020 Waitress Holiday Retirement | Cedar Park, TX,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Prepared specialty desserts for customers for special occasions.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
05/2018 to 05/2019 Cashier Houston Medical Center | Perry, GA,
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
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Resume Overview

School Attended

  • Southern Illinois University Edwardsville

Job Titles Held:

  • Waitress
  • Waitress
  • Cashier

Degrees

  • Bachelor in Psychology

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