waitress resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
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Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
High-volume dining
Point of Sale (POS) system operations
Safe food handling
Sales Techniques
Menu memorization
Effective customer upselling
Special dietary requirements
Price memorization
Regulatory compliance
Food safety understanding
Relationship management
Service prioritization
Table Bussing
Dining customer service
Check payment processing
Liquor, wine and food service
Menu knowledge
Experience
Waitress, 03/2017 - Current Hilton Worldwide – Cedar Rapids, IA,
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Increased sales of high margin menu items through effective upselling.
Gave excellent customer service to ensure that customers would return.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Suggested new ideas to manager team to better improve our environment.
Did extra cleaning jobs to make sure the restaurant looked clean at all times.
Always look out for my other coworkers in case they cannot handle everything they are doing, make sure that I help them whenever it is needed.
Can handle big volumes of people.
Can multitask efficiently.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
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