SEARCH

Waitress Resume Example

Love this resume?Build Your Own Now
WAITRESS
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Safe food handling
  • Sales Techniques
  • Menu memorization
  • Effective customer upselling
  • Special dietary requirements
  • Price memorization
  • Regulatory compliance
  • Food safety understanding
  • Relationship management
  • Service prioritization
  • Table Bussing
  • Dining customer service
  • Check payment processing
  • Liquor, wine and food service
  • Menu knowledge
Experience
Company Name | City, StateWaitress03/2017 - Current
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Increased sales of high margin menu items through effective upselling.
  • Gave excellent customer service to ensure that customers would return.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Suggested new ideas to manager team to better improve our environment.
  • Did extra cleaning jobs to make sure the restaurant looked clean at all times.
  • Always look out for my other coworkers in case they cannot handle everything they are doing, make sure that I help them whenever it is needed.
  • Can handle big volumes of people.
  • Can multitask efficiently.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Company Name | City, StateWaitress01/2015 - 03/2017
  • Increased sales of high margin menu items through effective upselling.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Company Name | City, StateBookkeeper04/2013 - 01/2015
  • Recommended merchandise to customers based on needs and preferences.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
  • Earned reputation for good attendance and hard work.
Education and Training
Chattanooga School For The Arts And Sciences | CityHigh School Diploma04/2015
Alternative Visions | CityCertification/License in Cosmetology02/2019
Chattanooga College | CityAssociate of Science in Dental Assisting Expected in 05/2021

Made the president's list with a 4.0 GPA.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Formatting
  • Word choice
  • Length

Resume Overview

School Attended

  • Chattanooga School For The Arts And Sciences
  • Alternative Visions
  • Chattanooga College

Job Titles Held:

  • Waitress
  • Bookkeeper

Degrees

  • High School Diploma
    Certification/License in Cosmetology
    Associate of Science in Dental Assisting

Similar Resumes

View All
Waitress-resume-sample

Waitress

Orlando, Florida