Waitress Resume Example
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Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Summary
I am a very reliable trustworthy person. Im great woth people, im agreat manager, server, cashier. . I can do just about anything . And if i dont know how , i am a fast learner
Skills
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Experience
Waitress, 11/2019 to 05/2020
Marriott International – Provo, UT,
Marriott International – Provo, UT,
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
- Prepared salads and appetizers to back up kitchen staff.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
- Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of [Number] to [Number].
- Partnered with team members to efficiently serve food and beverages.
- Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
- Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Increased sales of key menu items through effective upselling.
Assistant Manager, 09/2018 to 04/2019
Regal Cinemas Corporation – Temecula, CA,
Regal Cinemas Corporation – Temecula, CA,
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize team productivity.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Evaluated employee performance and developed improvement plans.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Completed inventory audits to identify losses and project future demands.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Supported sales management initiatives to optimize business development.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Assistant Manager, 02/2008 to 04/2018
Regal Cinemas Corporation – Thousand Oaks, CA,
Regal Cinemas Corporation – Thousand Oaks, CA,
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize team productivity.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
- Evaluated employee performance and developed improvement plans.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Completed inventory audits to identify losses and project future demands.
- Enhanced sales by implementing merchandising and promotional improvements.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Supported sales management initiatives to optimize business development.
Education and Training
GED: , Expected in
Dora High School - Dora, AL
Dora High School - Dora, AL
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How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Measurable Results
- Personalization
- Target Job
Resume Overview
School Attended
- Dora High School
Job Titles Held:
- Waitress
- Assistant Manager
- Assistant Manager
Degrees
- GED
