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Waitress Resume Example

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WAITRESS
Professional Summary

Organized server with experience in fast-paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Cheerful server offering three years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Customer-oriented, with experience in the service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated employee with five years of experience successfully serving customers in busy establishments. Collaborative, thoughtful team memeber with clear, comprehensive and directive supervision.

Skills
  • Beverage preparation
  • Menu Memorization
  • High-Volume Dining
  • Food Preparation and Safety
  • Ordering Procedures
  • Table Setting Knowledge
  • To-Go Order Preparation
  • Guest Seating Arrangements
  • Food Spoilage Prevention
  • Order Accuracy
  • Daily Specials Memorization
  • Food Tray Carrying
  • Performance improvement
  • Foodstation setup
  • Hospitality service expertise
  • Item promotion
  • Food running
  • Compliance standards
  • Stocking and replenishing
  • Upselling techniques
  • Tableside Service
  • Dining area maintenance
Work History
08/2019 - CurrentWaitress | Company Name - City, State
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared beverages and filled food orders for customers.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Upsold dinner specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Bussed and reset numerous tables per shift, working efficiently to keep dining room and work areas clean.
  • Checked identification to enforce age regulations for alcoholic beverages.
04/2018 - 08/2019Ice Cream Server | Company Name - City, State
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
  • Carried out cash and card transactions with accuracy.
  • Strictly observed health code regulations and internal policies, including cleanliness and NC Health Department standards.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Greeted incoming customers and provided friendly customer service.
  • Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
  • Maintained menu knowledge to provide recommendations and answers to customers' questions.
  • Offered samples of new ice cream flavors to customers.
  • Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
  • Processed sales transactions, including cash, debit and credit.
  • Notified my employer and peers of any issues, including low product inventory and customer complaints.
  • Maintained cleanliness and organization in all areas of establishment.
  • Monitored amounts of all ice cream flavors and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Operated cash register, taking payments and issuing receipts.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
06/2016 - 08/2018Ice Cream Server | Company Name - City, State
  • Helped patrons decide which flavor to choose, supporting dietary restrictions and personal preferences with ease.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Greeted incoming customers and provided friendly customer service.
  • Greeted customers and provided details on menu items, including seasonal flavors, and allergens.
  • Maintained menu knowledge to provide recommendations and answers to customers' questions.
  • Offered samples of new ice cream flavors to customers.
  • Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
  • Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
  • Regularly cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Notified my employer and peers of any issues, including low product inventory and customer complaints.
  • Maintained cleanliness and organization in all areas of establishment.
  • Monitored amounts of all ice cream flavors and replaced when depleted.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Education
05/2020West Brunswick High School, City, StateHigh School Diploma
  • Graduated with 4.375 GPA
  • Member of SGA
  • Member of National Honors Society
  • Graduated in Top 10% of Class
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Resume Overview

School Attended

  • West Brunswick High School

Job Titles Held:

  • Waitress
  • Ice Cream Server

Degrees

  • High School Diploma

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