waitress resume example with 5 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Energetic Waitress with 8 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Responsible with experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.
Skills
Safe food handling
Point of Sale (POS) system operations
Effective sales techniques
High-volume dining
Table setting arrangements
Conflict and dispute resolution
Effective customer upselling
Check payment processing
Price memorization
Bussing expertise
Menu knowledge
Experience
09/2017 to 12/2019
WaitressMarriott International – Hapeville, GA,
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Increased sales of key menu items through effective upselling.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
03/2015 to 05/2017
WaitressMarriott International – Independence, OH,
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
08/2011 to 03/2012
WaitressMarriott International – Las Colinas, TX,
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education and Training
Expected in 08/2019 to to
GED: Mid-Manhattan Adult Learning Center - 212 W 120th St, New York, NY 10027, GPA: Status -
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