LiveCareer-Resume

waiter resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Self-motivated and dependable waiter offering 4 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Skills
  • Food Safety Understanding
  • Point of Sale (POS) System Operations
  • Food Inspection
  • High Volume Dining
  • Verbal and Written Communication
  • Warm and Friendly
  • Able to Lift 30 Pounds
  • Service-Oriented
  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • High Energy and Stamina
  • Customer Service and Rapport
  • Sales Techniques
  • Safe Food Handling
  • Service Prioritization
  • Menu Knowledge
  • Table Bussing
  • Quality Control
  • Relationship Management
  • Dining Customer Service
  • High-Volume Dining
  • Team Player
  • Age Verification
  • Cleaning and Sanitizing
  • Workflow Coordination
  • Relationship Building
  • Regulatory Compliance
  • Check Payment Processing
  • Table Setting Arrangements
  • Dish Preparation
  • Seating Assignment Preparation
  • Menu Memorization
  • Food Safety Standards
  • PPE Guideline Compliance
  • Transactions and Cash Handling
  • Food and Beverage Service
  • Menu Recommendations
Experience
09/2021 to 02/2022 Waiter Department Of Defense | Rosslyn, VA,
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Collected tickets and followed proper cash-handling procedures.
  • Informed customers about specials, upselling additional food and drink items.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Reviewed daily specials, menu changes and service specifications.
  • Cleared table and bussed dishes to allow for quick setups.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Presented food and beverages to guests at tables.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Refilled drinks and checked with diners to meet specific needs.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Provided exceptional service to high volume of daily customers.
  • Designed emergency protocols to enhance customer and worker safety.
01/2019 to 04/2020 Food Runner Ruby Sunshine | Charleston, SC,
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Memorized dining room floor plans and understood seat number system.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Coordinated service for food runners and other kitchen staff.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Adhered to corporate standards and policies in overseeing restaurant operations.
  • Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
  • Assisted servers to optimize guest dining experience.
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Offered insight into menu items to answer customer questions.
  • Completed final preparations of dishes and quickly delivered items to customers.
01/2017 to 04/2019 Waiter Department Of Defense | Roy, UT,
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Informed customers about specials, upselling additional food and drink items.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Set up tables and counters to prepare dining and serving areas.
  • Restocked tables, wait staff areas and order staging areas.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
Education and Training
Expected in 03/2021 to to Technical Certificate | Logistics And Transportation Specialist Florida State College At Jacksonville, Jacksonville, FL GPA:
Expected in 01/2019 to to Associate of Arts | Liberal Arts Florida State College At Jacksonville, Jacksonville, FL GPA:
Expected in 05/2016 to to High School Diploma | Creekside High School, St. Johns, GPA:
  • Photography Club Member, 2015
Expected in to to | Logistics University of North Florida, Jacksonville, FL GPA:
  • Completed Logistics Course
  • Participated in Rock-Climbing club, 2019
  • Surf Club Member, 2019
Certifications
  • Certified Food Handling Safety, Westminster Woods on Julington Creek, 2016'
  • Certified Food Handling Safety, Blue Orchid Thai Cuisine, 2021

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Resume Overview

School Attended

  • Florida State College At Jacksonville
  • Florida State College At Jacksonville
  • Creekside High School
  • University of North Florida

Job Titles Held:

  • Waiter
  • Food Runner
  • Waiter

Degrees

  • Technical Certificate
  • Associate of Arts
  • High School Diploma
  • Some College (No Degree)

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