, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Self-motivated and dependable waiter offering 4 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.
Skills
Food Safety Understanding
Point of Sale (POS) System Operations
Food Inspection
High Volume Dining
Verbal and Written Communication
Warm and Friendly
Able to Lift 30 Pounds
Service-Oriented
Dining Room Cleaning and Upkeep
Cool Under Pressure
High Energy and Stamina
Customer Service and Rapport
Sales Techniques
Safe Food Handling
Service Prioritization
Menu Knowledge
Table Bussing
Quality Control
Relationship Management
Dining Customer Service
High-Volume Dining
Team Player
Age Verification
Cleaning and Sanitizing
Workflow Coordination
Relationship Building
Regulatory Compliance
Check Payment Processing
Table Setting Arrangements
Dish Preparation
Seating Assignment Preparation
Menu Memorization
Food Safety Standards
PPE Guideline Compliance
Transactions and Cash Handling
Food and Beverage Service
Menu Recommendations
Experience
Waiter, 09/2021 to 02/2022 Department Of Defense – Rosslyn, VA,
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Collected tickets and followed proper cash-handling procedures.
Informed customers about specials, upselling additional food and drink items.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Reviewed daily specials, menu changes and service specifications.
Cleared table and bussed dishes to allow for quick setups.
Presented menus to patrons, answered questions about menu items and made recommendations.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted customers, answered questions and recommended specials to increase profits.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Operated POS terminals to input orders, split bills and calculate totals.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Completed final preparations of dishes and quickly delivered items to customers.
Relayed orders and special requests to cooks.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Calculated accurate bill amounts and processed cash and credit card payments.
Restocked tables, wait staff areas and order staging areas.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Discussed dining menu information to aid in decision process for senior residents.
Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Addressed complaints to kitchen staff and served replacement items.
Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Served food and beverages to patrons and immediately remedied issues with orders.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Presented food and beverages to guests at tables.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Presented menus to patrons to answer questions about menu items and make recommendations.
Monitored inventory to provide needed supplies to servers and bartenders.
Refilled drinks and checked with diners to meet specific needs.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Provided exceptional service to high volume of daily customers.
Designed emergency protocols to enhance customer and worker safety.
Food Runner, 01/2019 to 04/2020 Ruby Sunshine – Charleston, SC,
Observed tables to tend to guest needs and identify customer service opportunities.
Memorized dining room floor plans and understood seat number system.
Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
Coordinated service for food runners and other kitchen staff.
Reset tables between guests, refilled condiments and wiped down surfaces.
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Adhered to corporate standards and policies in overseeing restaurant operations.
Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
Illustrated knowledge of menu and service offerings to educate guests.
Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
Assisted servers to optimize guest dining experience.
Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
Built and maintained relationships with regular customers by learning and remembering preferences.
Responded quickly to customer concerns and escalated major issues to management.
Offered insight into menu items to answer customer questions.
Completed final preparations of dishes and quickly delivered items to customers.
Waiter, 01/2017 to 04/2019 Department Of Defense – Roy, UT,
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Informed customers about specials, upselling additional food and drink items.
Cleared table and bussed dishes to allow for quick setups.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Set up tables and counters to prepare dining and serving areas.
Restocked tables, wait staff areas and order staging areas.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cleaned tables and chairs to prepare dining area for next customers.
Education and Training
Technical Certificate : Logistics And Transportation Specialist, Expected in 03/2021 to Florida State College At Jacksonville - Jacksonville, FL GPA: Status -
Associate of Arts: Liberal Arts, Expected in 01/2019 to Florida State College At Jacksonville - Jacksonville, FL GPA: Status -
High School Diploma: , Expected in 05/2016 to Creekside High School - St. Johns, GPA: Status -
Photography Club Member, 2015
: Logistics , Expected in to University of North Florida - Jacksonville, FL GPA: Status -
Completed Logistics Course
Participated in Rock-Climbing club, 2019
Surf Club Member, 2019
Certifications
Certified Food Handling Safety, Westminster Woods on Julington Creek, 2016'
Certified Food Handling Safety, Blue Orchid Thai Cuisine, 2021
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