Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Accomplished Barista adept at producing quality drinks while managing high-volume store with composure and efficiency. Extensive coffee and tea knowledge. Superior customer service skills and commitment to upholding highest standards of product quality and operational efficiency. Barista knowledgeable of coffee shop operations including impeccable customer service, staff management, supply ordering and creating warm, welcoming environments. Excellent memory for complex drink requests. Successful up selling snacks, merchandise and seasonal specials.

  • Coffee machinery
  • Beverage preparation
  • Soft selling
  • Food preparation and safety
  • Exceptional customer service
  • Point of sale knowledge
  • Smoothie making
  • Ordering procedures
  • Menu memorization
  • Table setting knowledge
  • Performance improvement
  • Highly observant
  • Opening and closing duties
  • Quick learner
  • Food preparation
  • Excellent memory
  • Conversant in English
  • Culturally sensitive
  • Strong communication skills
  • Self motivated
  • Flexible schedule
  • Adaptive and creative
  • Employee training
  • Cash handling
  • Fluent in Spanish and Portuguese
  • Friendly and outgoing
  • Professional demeanor
  • Highly organized
  • Regulatory compliance
  • Food running
Work History
Waiter, 01/2020 to Current
Department Of DefenseAnnapolis Junction, MD,
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Prepared specialty deserts for customers including Birthdays and Anniversaries.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Bussed and reset many tables per shift, working efficiently to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Upsold specialty items to increase overall sales and exceed targets.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Barista, 05/2019 to 11/2019
Alaska Denali TravelColumbia Falls, MT,
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every other hour.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Sanitized food equipment and wiped down counters and tables to prevent spread of germs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Prioritized drink requests while managing interruptions.
  • Complied with standards for merchandising, stocking and storing product.
Cashier/Server, 01/2018 to 06/2018
Wayne ResaDetroit, MI,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Worked closely with manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained as a server and provided back-up coverage to provide customers with optimal support.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Associate of Arts: Cinematography, Expected in 12/2022
Broward College - Davie, FL,

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Resume Overview

School Attended

  • Broward College

Job Titles Held:

  • Waiter
  • Barista
  • Cashier/Server


  • Associate of Arts

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