volunteer firefighter emt b resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Compassionate yet disciplined individual looking to apply ethical relationship building in the role as a Counseling Intern. Bilingual, flexible, and poised promoting great interpersonal skills to build confidence and ready to tackle new challenges.

Expected in 12/2024 to to
Master of Arts: Clinical Mental Health Counseling
Liberty University - Lynchburg, VA,

Current GPA: 4.0/4.0

Expected in 12/2014 to to
Bachelor of Science: Biomedical Sciences
The University of Texas At El Paso - El Paso, TX
  • Dean's List: Fall 2011, Fall 2012, Spring 2014, and Fall 2014
  • Graduated Cum Laude
  • Member of Alpha Lambda Delta Honor Society
  • Member of Gold Key Honor Society
  • Member of National Society of Collegiate Scholars
  • Member of American Society for Microbiology (ASM)
  • Member of UTEP Student Alumni Association (SAA)
  • Member of Medical Professions Organization
Experience & Work History
08/2012 to Current
Volunteer Firefighter & EMT-B Santa Teresa Fire Department City, STATE,
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to respond and aid in life-saving procedures, rescue operations, and other emergency medical services.
  • Assessed, operated, and repaired various fire-related equipment and emergency medical supplies for stations.
  • Saved two lives in 2018 and 2019 by successfully administering CPR to individuals in cardiac arrest emergencies.
06/2008 to Current
Internal Relations Administrator Delta Unlimited, LLC City, STATE,
  • Maintained customer satisfaction between 4 and 5-star ratings with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for over fifty new employees.
  • Maintained employee payroll and benefits in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained human resources regulatory compliance with local, state, and federal laws.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
04/2018 to 11/2018
Resort Concierge & Operations Cast Member Walt Disney Parks & Resorts City, STATE,
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
  • Maintained operational proficiency in coordinating international and domestic travel accommodations for customers, arranging for airfare and hotel and rental car reservations.
  • Worked closely with guests, some VIPs or celebrities, with a high degree of respect for privacy.
  • Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services, dining, and various recreation activities across the resort.
  • Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
  • Arranged transportation to and from the airport, train station, and events for visitors.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Performed check-in/outs, customizing guest vacations by selling fit tickets, assigning, and arranging guest reservations for optimal accommodations while maximizing occupancy near 97%.
11/2015 to 06/2016
Emergency Department Medical Scribe ScribeAmericaLLC City, STATE,
    • Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
    • Selected appropriate ICD-10 and CPT codes for records.
    • Submitted orders for additional tests and examinations.
    • Reviewed records, paperwork and orders for errors and resolved issues with minimal direction while maintaining 97% accuracy rate for spelling and content.
    • Interacted with physicians, nursing staff, technicians and medical assistants throughout facility.
    • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Cooperative Relationships & Networking
  • Problem Solving & Issue Resolution
  • Workflow & Project Management
  • Quality Assurance & Progress Evaluations
  • Account & Finance Management
  • Computer & Technology Literate
  • Human Resource Management
  • Scheduling and Coordinating
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Public Speaking & Meeting Coordination
  • Performance Tracking and Evaluations
  • Detailed Reporting & Record Keeping
  • Licensed New Mexico Emergency Medical Technician - Since 2016
  • Certified in Hazmat: Operations Level, Dona Ana County Fire & Emergency Services
  • Certified in New Mexico Wildland Firefighting, Dona Ana County Fire & Emergency Services
  • Certified in Fire Apparatus Pump Operations, Dona Ana County Fire & Emergency Services
  • Certified in Fire Apparatus Ladder Operations, Dona Ana County Fire & Emergency Services
Native or Bilingual
Additional Information

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Liberty University
  • The University of Texas At El Paso

Job Titles Held:

  • Volunteer Firefighter & EMT-B
  • Internal Relations Administrator
  • Resort Concierge & Operations Cast Member
  • Emergency Department Medical Scribe


  • Master of Arts
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: