Virtual Assistant Resume Example Company Name

VIRTUAL ASSISTANT

Summary

Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.

Motivated orthodontic assistant certified in dental assisting and highly experienced in working with patients to promote oral health. Respectful in communicating with patients and conscientious about educating on key dental topics. Excellent command of standard procedures.

Skills

Scheduling and calendar management
Content generation and asset management
Strategic networking
Search engine optimization (SEO)
Keyword research
Blogging
Keyword analysis
Impression taking
Orthodontic photography

Instrument sterilization
Data entry
Treatment room setup
Photography
Editing skills
Organization
Leadership
People skills
Working collaboratively

Experience

Company Name | City, StateVirtual Assistant01/2021 - Current

Created and edited documents and presentations for blogs posts.
Developed and implemented strategic, social media marketing plan.
Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
Monitored client accounts for questions and feedback to provide exceptional experience for customers.
Utilized platforms such as Intagram and Pinterest platforms on regular basis.
Enhanced organic search engine ranking and managed paid search marketing to maximize SEO.

Company Name | City, StateOrthodontic Assistant07/2019 - Current

Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Prepared and polished patients' teeth before having braces installed.
Instructed patients on postoperative care to protect dental work and promote healing.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Protected patients by sterilizing instruments and equipment between every consultation.
Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
Made impressions of teeth for mouth guards and other oral fixtures.
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Educated patients on treatment procedures and post-procedure home care.
Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
Passed instruments to dentist, and gently sprayed water, to support dentists during procedures.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Built loyal patient following and retained returning patients by providing empathetic and caring service.
Laid out dental instruments and equipment before procedures.
Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.

Company Name | City, StateCustomer Service Representative01/2018 - 12/2018

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Set up and activated customer accounts to maintain QA satisfaction levels.
Educated customers on special pricing opportunities and company offerings.

Company Name | City, StateFamily Nanny01/2017 - 12/2017

Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Coordinated after-school activities and transportation for two children for practices and events.
Followed routines to foster stability and structure in children's lives while parents were away.
Transported children to and from school, extra-curricular activities and play-dates.
Minimized TV and mobile device time by engaging children with games and physical books.
Accompanied family vacations to provide nonstop childcare services.
Assisted children with homework and implemented school material in practical, everyday activity.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Provided safe and efficient transportation to and from activities and events.

Education and Training

Garner High School | City, StateHigh School Diploma06/2017

Sunrise Dental Assisting | CitySome College (No Degree)

Resume Overview

School Attended

Garner High School
Sunrise Dental Assisting

Job Titles Held:

Virtual Assistant
Orthodontic Assistant
Customer Service Representative
Family Nanny

Degrees

High School Diploma
Some College (No Degree)

Virtual Assistant Resume Example

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