Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable professional with strong ability in customer service. Offering positivity and support. Highly organized, proactive and punctual with team-oriented mentality.
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- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
- Made impressions of teeth for mouth guards and other oral fixtures.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Educated patients on treatment procedures and post-procedure home care.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
- Passed instruments to dentist, and gently sprayed water, to support dentists during procedures.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Built loyal patient following and retained returning patients by providing empathetic and caring service.
- Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Prepared and polished patients' teeth before having braces installed.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Educated customers on special pricing opportunities and company offerings.
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Transported children to and from school, extra-curricular activities and play-dates.
- Accompanied family vacations to provide nonstop childcare services.
- Assisted children with homework and implemented school material in practical, everyday activity.
- Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
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Resume Overview
School Attended
- Garner High School
- Sunrise Dental Assisting
Job Titles Held:
- Orthodontic Assistant
- Customer Service Representative
- Family Nanny
Degrees
- High School Diploma
- Some College (No Degree)
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