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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable professional with strong ability in customer service. Offering positivity and support. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Scheduling and calendar management
  • Orthodontic photography
  • Leadership
  • People skills
  • Working collaboratively
  • Inbound and Outbound Calling
  • High-energy attitude
  • Problem-solving abilities
  • Customer relations
  • Product organization
  • Courteous demeanor
  • Microsoft Office expertise
  • Technologically savvy
  • Adaptive team player
Experience
07/2019 to Current Orthodontic Assistant Northwest Spine & Pain Medicine | Manchester, NH,
  • Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Made impressions of teeth for mouth guards and other oral fixtures.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Educated patients on treatment procedures and post-procedure home care.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
  • Passed instruments to dentist, and gently sprayed water, to support dentists during procedures.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Built loyal patient following and retained returning patients by providing empathetic and caring service.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Prepared and polished patients' teeth before having braces installed.
  • Maintained master calendar and scheduled new appointments based on provider availability.
01/2018 to 12/2018 Customer Service Representative Hero Practice Services | Greeley, CO,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Educated customers on special pricing opportunities and company offerings.
01/2017 to 12/2017 Family Nanny Fidelity Investments | Bristol, IL,
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Accompanied family vacations to provide nonstop childcare services.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Education and Training
Expected in 06/2017 High School Diploma | Garner High School, Garner, NC GPA:
Expected in | Sunrise Dental Assisting, Raleigh, NC, GPA:

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Resume Overview

School Attended

  • Garner High School
  • Sunrise Dental Assisting

Job Titles Held:

  • Orthodontic Assistant
  • Customer Service Representative
  • Family Nanny

Degrees

  • High School Diploma
  • Some College (No Degree)

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