virtual assistant resume example with 13+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
To bring to your organization a positive attitude and contribution toward a quality work environment with an unwavering commitment to excellence. Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Go-getting Office Automation Clerk eager to secure [Job Title] role in [Type] industry. Talented at computing data and performing various typing duties, including [Task] and [Task]. Adept at preparing correspondence, memoranda and reports in both draft and final form. Hands-on experience using office automation equipment such as [Type] and [Type].
Skills
Attention to detail, Problem solving, Proficient with
Microsoft Office—Word, Excel, PowerPoint, Outlook,
Data entry skills, TeamworkPainter, Designer, custom shoe painter, (5 years)
Meticulous Attention to Detail
Professional and Courteous
Document and File Management
Microsoft Office
Judgment and Decision Making
Office Equipment Operation
Multitasking and Time Management
Ease with Computers and Technology
Report Preparation
Supply Inventory Control
Verbal and Written Communication
Research and Analytical Skills
Database and Client Management Systems
Task Prioritization
Strong Organizational Skills
Microsoft Office Suite
Multi-Line Telephone Systems
Appointment Coordination
Resource Coordination and Allocation
Confidentiality and Data Protection
Computers and Technology
Critical Thinking
Meeting Note Taking
Accounting and Bookkeeping
Business Needs Analysis
Cleaning and Sanitizing
Payment Distribution
Relationship Building
Highly Efficient and Productive
Clear Communication
Writing and Editing
Problem Solving
Clerical Staff Oversight
Order Placement
Employee Communications
Electronic Records Management
Mail Routing and Distribution
Invoice Processing
High Volume Phone Inquiries
Calendar Management
Payroll Administration
Complex Problem Solving
Document Sorting
Data Entry
Dictation and Transcription
Cash Drawer Management
Cloud-Based File Management
Travel Coordination
Remote Conferencing
Inventory Management
Website Updating
Spreadsheet Tracking
Social Media Updating
Applicant Tracking Systems
Customer Service
Database Maintenance
Correspondence Writing
Visitor Relations
Event Planning
Inventory Oversight
Administrative Procedures
Business Administration
Presentation Development
Staff Orientation and Training
Writing and Editing Skills
Project Schedule Coordination
Organizing and Categorizing Data
Fast Learner
Reception Duties
Experience
08/2022 to CurrentVirtual AssistantNorthwest Spine & Pain Medicine | Manchester, NH,
Maintained filing and recordkeeping systems with efficiency and accuracy.
Handled data entry tasks to help client spend more time on executive commitments.
Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
Coordinated general office duties such as filing, faxing and data entry.
Ran personal errands through online transactions, allowing clients to focus on more pressing duties.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Sorted and distributed incoming faxes, letters and emails for office distribution.
01/2016 to CurrentShift Leader/CashierSurprise.Com | Los Angeles, CA,
Provided prompt and curtious guest service
Stocked and replenished merchandise
according to store merchandising layouts
Priced merchandise, stocked shelves and took
inventory of supplies
Cultivated a customer-focused shopping
environment by greeting and responding to all customers in a friendly manner
Shared best practices for sales and customer service with other team members to help improve the
store's efficiency
Welcomed customers into the store and helped them locate items
Completed all point of sale opening andclosing procedures, including counting the contents of the cash
register
Performed all regular cleaning activities and other tasks that are included on job
assignments.
12/2009 to CurrentPersonal AssistantRaytheon Technologies Corp | Greenville, TX,
Organize and manage events
Prepare documents for meetings
Manage and review filing and maintain office systems
Type documents and taking dictation
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Performed various clerical tasks and organized office areas to promote productivity.
Maintained clerical correspondence via email and phone.
Screened telephone calls and inquiries and directed as appropriate.
Organized work projects around client's house.
Booked flights, hotel accommodations and ground transportation for smooth business travel.
Managed household inventory and maintenance schedules.
Coordinated meeting and work schedules for staff teams and executives.
Organized both physical and digital files and updated reports to coordinate project materials.
Made travel arrangements for employee trips and conferences.
Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Provided assistance communicating, typing correspondence or obtaining information.
Completed basic administrative work and managed household accounts.
Submitted reports to and reviewed reports with supervisor.
Accompanied clients to appointments and arranged transportation.
Documented key information from each service visit into detailed reports.
Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Handled household chores to assist patients and families with cooking, cleaning and laundry.
Prepared records of client progress and services performed under care.
Assisted families in planning and preparing nutritious meals.
Kept patient health and personal information private and confidential.
Transported clients to physician offices or on outings.
Administered medication and medical treatments, following physician orders.
Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Identified health scenarios that required more skilled care or knowledge.
Consulted with team caring for patient to evaluate needs and plan for healthcare services.
Explained rules established by management, maintenance requirements or parking regulations.
Trained family members to provide hygienic bedside care.
Interviewed clients to collect information on educational, criminal or drug history.
Monitored vital signs and medication under supervision of registered nurse.
Educated youth groups on consequences of delinquent acts and truancy.
08/2021 to 11/2023Production AssistantCushman & Wakefield Inc | Fairfax, VA,
Delivered messages to various crew members to coordinate communications.
Organized and coordinated key communications between cast and technical crew.
Sorted and packaged products to prepare for processing or shipment.
Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
Escorted actors and actresses to and from trailers during pre-production and filming breaks.
Prepared sets by transporting equipment and supplies to location and positioning people and props.
Assisted during video shoots by confirming sound quality and adjusting lighting.
Worked closely with producers to locate and select required footage for broadcast.
Supervised hair, wardrobe and makeup needs for various actors at shoot locations.
Prioritized film production scene sequence to meet deadlines and airings.
Created and implemented social media strategy across multiple platforms to increase viewership and interaction with industry professionals.
Assembled footage into string outs, rough and final cuts.
Archived and synced datasets and files for optimal performance.
Archived and logged all shot footage in established video database.
Edited daily compilation pieces for distribution across various digital platforms.
Remained alert, active and ready to respond to requests using variety of available resources.
Pitched in to help crews with building sets and identified problems that could have resulted in possible safety issues.
Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
Assessed equipment to determine need for repair or replacement.
Inventoried digital assets, materials or printers.
Analyzed client requests to determine and locate needed information.
Searched reference materials to find answers to client questions.
Evaluated vendor products and performance prior to placing orders.
Provided input about media and assets to departmental committees.
Delivered client-focused special services for corporate clients or programs for special groups.
Reviewed and evaluated materials using book reviews and audio-visual and electronic resources.
Evaluated collateral to determine outdated items to be archived.
Classified digital assets according to standard systems and instuctions.
Created policies or procedures for archiving and filing digital and physical collateral.
Identified best training aids suited for client courses.
Trained staff on use of software, printers and audio-visual equipment.
Planned and taught classes on information literacy, online instruction and using technology.
12/2021 to 02/2023Security SupervisorRaytheon Technologies Corp | Kingsville, TX,
Recorded required data for incident reports and files.
Supervised property entrances and exits and monitored employee safety.
Provided security team leadership and contributed to on-call duties.
Secured premises and personnel by patrolling property and monitoring surveillance cameras.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Inspected posts and met with subordinates to outline tasks and responsibilities.
Managed security staff schedules for shifts, minimizing overtime costs.
Conducted site reviews and security audits and made recommendations to management based on findings.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
Led and directed investigations of accidents, thefts and property loss on premises.
Assessed company security risks and developed actionable solutions to be presented to management.
Responded immediately to security threats, breaches and emergencies, following proper protocols.
Monitored and authorized employee and guest access to guard against theft.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Reviewed security practices prior to events and identified potential weaknesses.
11/2016 to 01/2021Production AssistantAdvance Auto Parts | Arden, NC,
Delivered messages to various crew members to coordinate communications.
Organized and coordinated key communications between cast and technical crew.
Prepared sets by transporting equipment and supplies to location and positioning people and props.
Sorted and packaged products to prepare for processing or shipment.
Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
Escorted actors and actresses to and from trailers during pre-production and filming breaks.
Assisted during video shoots by confirming sound quality and adjusting lighting.
Worked closely with producers to locate and select required footage for broadcast.
Supervised hair, wardrobe and makeup needs for various actors at shoot locations.
Prioritized film production scene sequence to meet deadlines and airings.
Created and implemented social media strategy across multiple platforms to increase viewership and interaction with industry professionals.
Assembled footage into string outs, rough and final cuts.
Archived and synced datasets and files for optimal performance.
Archived and logged all shot footage in established video database.
Edited daily compilation pieces for distribution across various digital platforms.
Remained alert, active and ready to respond to requests using variety of available resources.
Pitched in to help crews with building sets and identified problems that could have resulted in possible safety issues.
Assembled and arranged materials for display or sale.
Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
Assessed equipment to determine need for repair or replacement.
Inventoried digital assets, materials or printers.
Analyzed client requests to determine and locate needed information.
Searched reference materials to find answers to client questions.
Evaluated vendor products and performance prior to placing orders.
Provided input about media and assets to departmental committees.
Analyzed and troubleshot problems with audio-visual or digital photo equipment.
Developed and maintained information databases, web pages and software.
Delivered client-focused special services for corporate clients or programs for special groups.
Reviewed and evaluated materials using book reviews and audio-visual and electronic resources.
Created policies or procedures for archiving and filing digital and physical collateral.
Classified digital assets according to standard systems and instuctions.
Identified best training aids suited for client courses.
Trained staff on use of software, printers and audio-visual equipment.
Planned and taught classes on information literacy, online instruction and using technology.
Evaluated collateral to determine outdated items to be archived.
12/2016 to 12/2016SalesmanMotel 6/Studio 6 | Eugene, OR,
Educated customers on product features and technical details to highlight benefits.
Negotiated prices and set up contracts to finalize sales agreements.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
10/2013 to 12/2016Shift LeaderFooda | Columbus, OH,
Responsible for open/closing Occasionally
Cashier, customer service
Safety Guard
Trampoline maintenance
Party Hosting
Scheduling parties
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Educated customers about offerings, promotions and pricing to boost sales.
Coached team members to increase productivity and reduce workplace accidents.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Upheld company standards and compliance requirements for operations.
08/2014 to 02/2015CashierPizza Hut | Ooltewah, TN,
Restocking store
Organising the stock rooms
Customer service
Managing the changing rooms
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Processed refunds for worn, damaged and broken merchandise.
Used suggestive selling techniques to promote add-on sales.
Tracked company inventories, moved excess stock and arranged products to improve sales.
10/2013 to 12/2013Customer ServiceJccs Of North America | Rockville, MD,
Responsible for maintaining and organizing the store
Provide service to customers
Unload stock and restock store
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Conferred with customers to understand service needs and write up accurate orders.
Supported timely and accurate service by producing daily job status reports.
Supported timely and accurate service by producing job daily status reports.
Updated [Type] system with order specifics and customer details, preferences and billing information.
12/2010 to 12/2013Medical Personal AssistantManor Lake Bridgemill | Canton, GA,
Responsible for grocery shopping and meal preparation
Provide transportation to/from medical appointments, personal errands, etc
Maintained house hold care and upkeep including inside and outside
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Screened telephone calls and inquiries and directed as appropriate.
Organized work projects around client's house.
Booked flights, hotel accommodations and ground transportation for smooth business travel.
Organized both physical and digital files and updated reports to coordinate project materials.
Completed basic administrative work and managed household accounts.
Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Handled household chores to assist patients and families with cooking, cleaning and laundry.
Prepared records of client progress and services performed under care.
Assisted families in planning and preparing nutritious meals.
Kept patient health and personal information private and confidential.
Transported clients to physician offices or on outings.
Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Trained family members to provide hygienic bedside care.
Identified health scenarios that required more skilled care or knowledge.
Administered medication and medical treatments, following physician orders.
05/2013 to 08/2013Camp CounselorBeverly Hills Country Club | City, STATE,
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Established and built relationships with campers to ease fears in new environment.
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Coordinated and led group activities for campers and counselors.
Monitored activities matched to individual and group abilities to keep campers safe.
Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Enforced discipline and policies to protect safety of recreational activity participants.
Recognized and implemented safety standards to minimize incidents or accidents.
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