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VIP Host Resume Example

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VIP HOST
Summary
Personable, take charge professional with a diverse background in fitness/athletics, public relations, marketing, event coordination, over 7 years of experience in the hospitality industry with VIP hosting, and sales. Excels at managing multiple priorities and shifting deadlines in fast paced environments. Well versed in motivating teams and individuals to achieve goals and objectives. Able to efficiently direct activities and tasks as well as analyze situations and develop effective solutions. A motivated, disciplined individual who works to the highest standards.
Highlights
Customer Service, Account Management, Consumer & Business Sales, Public Relations, Talent Management, Event Planning Personal Training, Sports Writing/Blogging, Marketing, Promotions, Operations Management, Athletic Recruiting, Microsoft Word, Excel, Powerpoint, Photoshop
Accomplishments
Promoted from VIP server to VIP Manager after 3 months of employment.
Experience
VIP Host May 2016 to Current
 Ono Nightclub － Orlando, FL
  • Initiate sales opportunities and establish a repeat customer base through excellent customer service.
  • Utilize up-selling techniques to effectively promote specials and increase revenue.
  • Collaborate with colleagues to exchange selling strategies and marketing information.
  • Use networking opportunities to create successful, on-going business relationships.
  • Maintain friendly and professional customer interactions.
  • Use social media as a platform to market the venue, events, and nightly specials
Acted as customer liaison between sales management and personal accounts. Used networking opportunities to create successful, on-going business relationships.
Event Manager Feb 2016 to May 2016
 Universal Event Photography － Orlando, FL
  • Sales of event memorabilia
  • Set up of all infrastructure for Universal Event Photography kiosks at National Cheer and Dance events
  • Edit and Photoshop all cheerleading/ dance photos for clients Responsible for fixing all major issues dealing with kiosks/computers
  • Managing Universal Event Photography kiosk at large venues (Disney world wide sports, Convention centers, and school auditoriums).
Director of VIP Operations Mar 2015 to Mar 2016
 Vain Nightclub － Orlando, FL

  • Melding the allure of the Orlando nightlife with contemporary entertainment.
  • Planned and publicized events, including negotiating vendor contracts and designing promotional materials.
  • Identified inefficiencies and made recommendations for process improvements.
  • Mentored, coached and trained all VIP department team members. ​
  • Oversaw all aspects of the establishment including all interviewing, hiring, and training of all staff members.
  • Managed all finances dealing with VIP sales.
  • Coordinated the priorities of staffing, service development emphasis, customer service and product delivery control, and maintains a program of ongoing total quality management in each department.
  • Served as booking agent for nightclub, coordinate marketing events, and schedule and book celebrity hosts.
  • Set up and managed venue for high profile music artists who performed concerts at venue
  • Ensured customer satisfaction.
  • Proven track record of maintaining a regular VIP client base targeting celebrity athletes and other high profile customers.
  • Exceeding all VIP sales quotas.
  • Selling $20,000 a night of VIP tables
VIP Lead (Assistant VIP Manager) / Server May 2014 to Mar 2015
 Ono Nightclub － Orlando, FL
  • Served as Head VIP waitress
  • Managed all VIP waitresses, leading the team in making nightly quotas averaging $15,000.
  • Maintained and conducted all inventory and maintenance schedules.
  • Trained all new hires for department
  • Managed and organize all VIP needs requiring multitasking in a fast paced environment.
  • Initiated sales opportunities and establish a repeat customer base through excellent customer service.
  • Utilized up-selling techniques to effectively promote specials and increase revenue.
Account Executive Jul 2013 to Dec 2013
 Toshiba Business Solutions － Tampa, FL
  • Experienced in B2B and consumer sales.
  • Drive sales revenue and market share through managing a territory and building customer relationships.
  • Prospected new clients through warm and cold lead generation.
  • Responsible for proposals, presentations, and product demonstrations as well as negotiating terms of the sale.
  • Consistently met or exceeded personal and company sales quotas.
Recruiter/Scouting Intern Jan 2013 to May 2013
 University of South Florida Football － Tampa, FL
  • Assisted the Director of Player Personnel in the recruitment of top high school athletes for the university's college football program.
  • Managed and planned all recruiting visits and provided recruits with valuable information on the university athletic and academic programs.
  • Responsible for selling the program, maintaining relationships with prospects and their families and developing offers.
Public Relations Intern Jan 2012 to Feb 2012
 NBA All-Star － Orlando, FL
  • Scheduled and coordinated media coverage for all celebrity guests
  • Scheduled all talent bookings for post game events
  • Planned and organized corporate media and other special events.
  • Supported clients and ensured satisfaction with their accommodations and media exposure.
  • Published and prepared press releases covering events.
  • Acted as communications liaison 
  • Managed all media, press and public relations issues.
VIP Server Jan 2012 to Jan 2014
 Vain Nightclub － Orlando, FL
  • Initiate sales opportunities and establish a repeat customer base through excellent customer service.
  • Utilize up-selling techniques to effectively promote specials and increase revenue.
Personal Assistant / Publicist Jul 2010 to Jan 2013
 NFL Athlete － Orlando, FL
  • Prepared future NFL prospect for NFL combine.
  • Trained client on interview tools and skills.
  • Generated clothing endorsement deals for client.
  • Developed and implemented marketing campaigns for client.
  • Formed and created fan/client relationships.
  • Scheduled and coordinated all events for client as well as oversaw all possible extracurricular events and activities.
  • Traveled with the manager to take notes and dictation at meetings.
  • Checked mail, shopped for groceries and handled bill payments.
  • Coordinated overnight travel arrangements and accommodations.
  • Researched and collected options for the best pricing on hotels, flights and home furnishings.
  • Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
  • Typed documents, updated websites and compiled information for meetings.
Education
Bachelor of Arts, Communications 2013 University of South Florida － Tampa, FL
  • Emphasis in Organizational Communications
  • Communications, English and Journalism coursework
  • Marketing and Advertising coursework
  • Coursework in Public Relations ​
Certificate, Nutrition 2016 University of Central Florida － Orlando, FL
  • Continuing Education Certificate in Nutrition, Food, and Health
Skills
Account Management, Photoshop, B2B, Customer Service, Event Planning, Hiring, Managing, Promoting, Marketing, Excel, PowerPoint, Microsoft Word, Multitasking, Negotiating, Operations Management, Press releases, Proposals, Public Relations, Recruiting, Sales, Staffing, Total quality management, Meeting coordinator, Managing large venues

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Resume Overview

Companies Worked For:

  • Ono Nightclub
  • Universal Event Photography
  • Vain Nightclub
  • Toshiba Business Solutions
  • University of South Florida Football
  • NBA All-Star
  • NFL Athlete

School Attended

  • University of South Florida
  • University of Central Florida

Job Titles Held:

  • VIP Host
  • Event Manager
  • Director of VIP Operations
  • VIP Lead (Assistant VIP Manager) / Server
  • Account Executive
  • Recruiter/Scouting Intern
  • Public Relations Intern
  • VIP Server
  • Personal Assistant / Publicist

Degrees

  • Bachelor of Arts , Communications 2013
    Certificate , Nutrition 2016

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