vip clerk resume example with 15+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hands-on individual proudly offering more than 25 years of expertise in transaction processing. Polished professional with amazing composure even in stressful situations. Looking to join organization as Vault Teller. Dedicated TELLER with 25 years of diverse vault experience within banks and armored cars. Highly observant and detail-oriented professional with proven success at securing and balancing vault contents and managing efficient transactions. Math and cash-handling guru especially proficient at smooth cash accounting and spotting and correcting irregularities immediately.
I BEEN I IN CUSTOMER SERVICE FOR OVER 25 -30 YEARS,
ALL MY JOB HAD I HAD TO DEAL WITH THE PUBLIC
Skills
Teller training
Reporting and auditing
Operating procedures
Deposit processing
Customer service and support
Qualified in commercial servicing
Strong sense of banking ethics
Exceptional customer service
Cash dispenser operation
Safe and vault operation
Excellent communication skills
Data Management
Experience
03/2014 to 02/2020VIP CLERKWestern Alliance Bancorporation | New York, NY,
Processed sales transactions to prevent long customer wait times.
Documented and routed business correspondence to manage office paperwork.
Check all legal document on all customers
Check background on all guest over 18years of age before boarding the ship.
01/2013 to 02/2014Bank TellerArbor Terrace Fairfax | Chantilly, VA,
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Reconciled cash and checks against computer records at end of shift.
Responded and assisted customers with account inquiries and updates.
Entered transactions into computer and issued customer receipts.
Explained bank services, financial products and applicable fees to customers.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Welcomed customers and offered pleasant service during entire transaction.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Maintained confidentiality of bank records and client information.
Trained employees on cash drawer operation.
Entered member transaction data into online banking software.
printing out money order, western union.etc.....
03/2011 to 01/2013ReceptionistAARP Services | City, STATE,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Entered data in [Type] software to keep records of [Type] information.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than 45 incoming calls per day.]
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Coordinated and communicated with 35 clients daily to gather pertinent information.
Greeted and directed visitors to appropriate personnel and answered average of 35 calls and emails daily.
Drafted professional business communication and answered phone calls and emails.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered office phone and emails to schedule appointments, answer questions, and document information.
Managed customer complaints and rectified issues to complete satisfaction.
Documented and routed business correspondence to manage office paperwork.
Pulled and organized requested documentation.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
07/1998 to 08/2005CHECK CASHER TELLERLOUISIANA CHECK CASHER | City, STATE,
Maintained confidentiality of bank records and client information.
Trained employees on cash drawer operation.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Identified and reported suspicious behavior to security personnel as appropriate.
Entered member transaction data into online banking software.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Kept teller window areas clean, organized and fully stocked.
Reconciled cash and checks against computer records at end of shift.
Responded and assisted customers with account inquiries and updates.
Processed sales transactions to prevent long customer wait times.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Education and Training
Expected in 06/1974 to to | Business,]]]]]] Family, And Consumer SciencesDELTA BUSINESS COLLEGE, New Orleans, LA, GPA:
Expected in 05/1972 to to High School Diploma | L.W. Higgins High School, Marrero, LAGPA:
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