Veterinary Technician Office Manager resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated employee professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking entry level position. Offering excellent communication and good judgment.

  • Feline cat bag restraint
  • Nail trimming
  • Veterinary office administration
  • Animal birth procedures
  • Vaccinations
  • Infection Control
  • Emergency and preventive care
  • Medication Administration
  • Clinical research
  • Surgical scrubbing procedures
  • Animal behavior observation
  • Surgical procedures and support
  • File and records management
  • Dietary recommendations
  • Wound treatment
  • General anesthesia monitoring
Pottsville High School Pottsville, AR Expected in 04/1995 High School Diploma : All State Requirements - GPA :
Work History
Sunrise Senior Living - Veterinary Technician / Office. Manager
Fair Oaks, VA, 02/2001 - 03/2009
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.

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  • Bathed and dipped dogs afflicted with Type parasitic infections and applied specific medications for itch relief.
  • Administered medications to animals in treatment and documented changes in condition.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Triaged incoming patients to determine treatment needs and urgency of care.
U.S. Physical Therapy - Receptionist
Sunnyvale, CA, 12/2000 - 02/2001
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

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  • Received and routed business correspondence to correct departments and staff members.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Resolved customer problems and complaints.
Dr Terry G. Green M .D - Medical Receptionist
City, STATE, 11/1997 - 12/2000
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed patient referrals to other medical specialists.
  • Completed and filed financial documentation for accounting purposes.
  • Enhanced office productivity by handling high volume of callers per day.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Dardanelle Hospital - Emergency Room Registration Clerk
City, STATE, 07/1995 - 10/1997
  • Secured confidential patient information from unauthorized access.
  • Collected, organized and entered patient data into medical systems.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Retrieved medical data for physicians and patients.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Maintained excellent attendance record, consistently arriving to work on time.

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Resume Overview

School Attended

  • Pottsville High School

Job Titles Held:

  • Veterinary Technician / Office. Manager
  • Receptionist
  • Medical Receptionist
  • Emergency Room Registration Clerk


  • High School Diploma

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