Highly-enthusiastic Client Service professional with 7 years of client interface experience. Well-versed in veterinary specific products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Interviewed patients to collect medical history.
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