I am a very organized person, who always pays attention to the small details. As a compassionate individual who enjoys helping others and building relationships, I am an asset to many.
Skills
Physical examination assistant
Post-surgical clean up and OR sanitation
Invoice generation
Project organization
Relationship development
Process improvement
Problem resolution
Planning and coordination
Team building
Customer service
Organization
Communications
Inventory management
Preparing laboratory blood work
Team management
Supervision
Administrative support
First Aid/CPR
MS Office
Operational improvement
Business operations
Education and Training
Mariner High SchoolCape Coral, FLExpected in 06/2001 – –High School Diploma: - GPA:
The University Of Oklahoma - Veterinary Nurse Norman, OK, 09/2014 - Current
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Triaged incoming patients arriving on emergent basis to route to appropriate treatment area.
Treated animals afflicted with various conditions and managed treatments and medications.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinary's review.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Reviewed inventory levels during shifts and placed orders to replenish supplies and medications.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Calculated payments by keeping accurate daily log of time spent with patient, detailing activities and services provided.
Answered multiple line phone system for busy facility and responded to questions regarding pricing and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
The University Of Oklahoma - Veterinary Nurse Norman, OK, 03/2014 - Current
Obtaining a full history for patient from owner. Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinary's review.
Improved operations by working with team members and customers to find workable solutions.
Collaborated with others to discuss new business opportunities.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Collecting payment from owners after reviewing the treatment plan with them.
Inoculated animals against various diseases such as rabies and distemper.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Delivered consistent customer service to pet owners.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Kept patient safe by remaining alert to environmental conditions.
Handled all delegated tasks, including callbacks for doctors and end of day paperwork.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Called the pharmacy to fill patients medication.
Filled medications, including controlled drugs. Also logging controlled drugs in the proper location.
The University Of Oklahoma - Veterinary Nurse Norman, OK, 11/2006 - 03/2019
Provided direct care for patients in post-operative recovery, closely monitoring vital signs and progress.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Assisted the doctor with treatment plan, restraining patient, filling medications, administering medication, preparing patient for hospitalization care or/and home care.
Attended to sick or injured patient by securing veterinary care and notifying owners quickly of pet's condition.
Petaluma Health Center - Patient Care Coordinator Petaluma, CA, 05/2010 - 03/2014
Served as advisory resource by providing patient and family care expertise in form of educational materials, videos and latest information.
Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols and guidelines.
Established strong work network by building professional relationships with hearing specialists and fellow employees.
Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
Scheduled evaluations and procedures for patients.
Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
Communicated with patients to ensure quality of care and develop care plans.
Ordered medical supplies from vendors to keep par levels in acceptable range.
Served as advisory resource by providing patient and family care expertise in form of educational materials, videos and latest information from CDC.
Organized special events for patients and families and provided educational resources to assist with emotional support.
Improved patient outcomes through value-added services.
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