Hardworking and reliable with strong ability in multiple fields. Offering blueprint/schematics, tool knowledge and sales experience. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Skilled in maintenance and organization
Diligent and focused
Blueprint knowledge
Insulation tools and equipment
Construction site management
Safety protocol knowledge
Attentive to detail
Excellent work ethic
Results-driven
Supervision
Inventory management
Relationship development
Problem resolution
Experience
01/2016 to Current
Union Heat and Frost InsulatorDodge's – Murfreesboro, TN,
Repaired, removed or applied insulation on industrial and mechanical equipment including heat exchangers, tanks and pumps.
Applied adhesives and other compounds to ready surfaces for insulation.
Used blueprint knowledge to translate project requirements into shop drawings or written instructions to aid over 4 crew members.
Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
Measured and cut insulation to fit installation specifications and provide adequate covering for surfaces such as piping and hvac.
Removed and sealed off old asbestos insulation following strict remediation protocols.
Protected insulated pipes from damage or decay by installing and securing sheet metal.
Affixed insulation to exposed surfaces while working on scaffolding and ladders at heights up to 100 feet.
Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
Installed loose or foam insulation in tight spaces to meet building code requirements.
Prepared insulation and other materials prior to beginning each project, placing focus on efficiency and waste reduction.
09/2011 to 01/2016
Assistant Store ManagerO'Reilly Auto Parts – City, STATE,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Promoted and supported strong relationships with local community organizations in surrounding area.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Coached and developed store associates through formal and informal interactions.
Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
08/2008 to 10/2011
Pet Care TechnicianAvondale Animal Hospital – City, STATE,
Provided client service by educating owners on essential animal care practices such as diet and training, answering questions and processing payments.
Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
Answered multiple line phone system for revenue producing boarding facility and responded to questions regarding pricing and services.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
Checked animals for injury and illness, writing copious notes regarding symptoms for veterinarian's review.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Oversaw programs to support canine and feline pets with exercise, behavior monitoring and basic care.
Collected and documented animal information such as weight, size, physical condition and food intake.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Education and Training
Expected in 2004
High School Diploma: Lincoln High School - Des Moines, IA GPA:
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