Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable with strong ability in multiple fields. Offering blueprint/schematics, tool knowledge and sales experience. Highly organized, proactive and punctual with team-oriented mentality.

  • Skilled in maintenance and organization
  • Diligent and focused
  • Blueprint knowledge
  • Insulation tools and equipment
  • Construction site management
  • Safety protocol knowledge
  • Attentive to detail
  • Excellent work ethic
  • Results-driven
  • Supervision
  • Inventory management
  • Relationship development
  • Problem resolution
01/2016 to Current
Union Heat and Frost Insulator Dodge's Murfreesboro, TN,
  • Repaired, removed or applied insulation on industrial and mechanical equipment including heat exchangers, tanks and pumps.
  • Applied adhesives and other compounds to ready surfaces for insulation.
  • Used blueprint knowledge to translate project requirements into shop drawings or written instructions to aid over 4 crew members.
  • Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
  • Measured and cut insulation to fit installation specifications and provide adequate covering for surfaces such as piping and hvac.
  • Removed and sealed off old asbestos insulation following strict remediation protocols.
  • Protected insulated pipes from damage or decay by installing and securing sheet metal.
  • Affixed insulation to exposed surfaces while working on scaffolding and ladders at heights up to 100 feet.
  • Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
  • Installed loose or foam insulation in tight spaces to meet building code requirements.
  • Prepared insulation and other materials prior to beginning each project, placing focus on efficiency and waste reduction.
09/2011 to 01/2016
Assistant Store Manager O'Reilly Auto Parts City, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Coached and developed store associates through formal and informal interactions.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
08/2008 to 10/2011
Pet Care Technician Avondale Animal Hospital City, STATE,
  • Provided client service by educating owners on essential animal care practices such as diet and training, answering questions and processing payments.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Answered multiple line phone system for revenue producing boarding facility and responded to questions regarding pricing and services.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for veterinarian's review.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Oversaw programs to support canine and feline pets with exercise, behavior monitoring and basic care.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Education and Training
Expected in 2004
High School Diploma:
Lincoln High School - Des Moines, IA

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Resume Overview

School Attended

  • Lincoln High School

Job Titles Held:

  • Union Heat and Frost Insulator
  • Assistant Store Manager
  • Pet Care Technician


  • High School Diploma

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