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Underwriting Supervisor Resume Example

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UNDERWRITING SUPERVISOR
  • https://www.linkedin.com/in/billie-obermiller-underwriting
Skills
  • Team leadership
  • Analytical
  • Proactive team player
  • MS Office
  • Customer service
  • Self-motivated
  • Organizational skills
  • Complex problem-solver
  • Decision Making
  • Meeting Deadlines
Work History
Underwriting Supervisor09/2014 to Current
Company Name – City, State
  • Manually underwrite customer loan proposals, Issue loan approvals and recommend denials on customer loan application reviews working with lending staff to resolve issues, while adhering to established policies, procedures and compliance with all regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Key go to person for complex loan scenerios.
  • Identify quality and compliance problems through file reviews and Quality Control audit findings. Prepare audit finding resolutions and implement improvements by creating and provided training to resolve issues.
  • Work with Underwriting and Lending Managers to resolve turn time problems, improve operations, encourage smoother procedures, more efficient workflow and provide top-notch customer service.
  • Work with Sales team and Managment to identify and resolve complex loan file issues to ensure top-notch customer service.
  • Worked with upper management on many special projects that involved process flow, systems, policy alignment with agency, and underwriting work tools.
  • Hire, Develop and mentor numerous employees. Lead team of 5 or more underwriters handling 500+ files each month. Motivate employees to improve performance through hands-on leadership, performance reviews and proactive improvement planning. Boost team productivity and efficiency by leveraging top-notch attention to detail and analytical abilities. Approve Time Cards and PTO requests.
Sr Underwriter01/2009 to 09/2014
Company Name – City, State
  • Applied knowledge of underwriting guidelines to issue loan approvals and denials for 100+ files monthly, making accurate decisions by accounting for risk, hazards and exposure, while adhering to established policies, procedures and compliance for satisfactory audit rating.
  • Evaluated debt ratio, loan-to-value ratios, credit scores, property valuations and various other factors when making underwriting decisions.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness.
  • Managed and archived quality documentation and participated in internal quality audits to improve quality processes for increased efficiency and effectiveness.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Retail Lending Mortgage Underwriter09/2007 to 01/2009
Company Name – City, State
  • Sole underwriter for successful sales team in Mountain West region.
  • Issue loan approvals and denials based on customer loan application reviews, successfully closing average of 100 loans per month.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Developed standard operating procedures and document work flows for increased efficiency and effectiveness.
  • Mitigated regulatory risks by ensuring all closing loans adhered to HMDA compliance and government guidelines.
  • Checked titles, insurance coverage and appraisals for properties.
  • Supported loan officers to help with timely completion of loan application.
Purchase Money Loan Processor02/2005 to 09/2007
Company Name – City, State
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering Conventional and CRA loans.
  • Verified credit histories, income and employment backgrounds for each applicant.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Reviewed and validated details of loan applications and closing documentation.
  • Produced and submitted completed loan packages to title and escrow professionals and coordinated closing process.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Recommended loan approvals and denials for 30+ customer loan application reviews while adhering to established policies, procedures and compliance for satisfactory audit rating.
Education
Legal Secratary Diploma: Legal Assistant1992Parks Jr College- City
Professional Summary

Skilled Underwriting Supervisor adept at streamlining processes and increasing efficiency while meeting demanding benchmarks for productivity and risk control. Offering strong initiative, exceptional work ethic and disciplined approach.

Accomplishments
  • Won multiple "The Customer First" Awards and nominations for providing excellent customer service.
  • Won "CX-Cellence" trip for operations team members that go above and beyond on a daily basis.
  • Developed leadership skills with internal leadership training courses in "360 Degree Leader", "Crucial Conversations" and "The Oz Principles".
  • Developed and maintained extensive One-Note data base of policy interpretations, standard procedures and guidelines.
  • Created user friendly policy driven workbook with Excel that indentifies policy related items and provides a uniform file documentation process.
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Resume Overview

School Attended

  • Parks Jr College

Job Titles Held:

  • Underwriting Supervisor
  • Sr Underwriter
  • Retail Lending Mortgage Underwriter
  • Purchase Money Loan Processor

Degrees

  • Legal Secratary Diploma : Legal Assistant 1992

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