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underwriting assistiant resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Analytical underwriter with expertise in commercial E&S. Gifted in developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated insurance professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals. Reliable employee seeking an underwriting position. Offering excellent communication and good judgment. Experienced with over 27 years of experience in the insurance industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Constructive Feedback
  • Corrective Actions
  • Professional Relationships
  • Maintaining Clean Work Areas
  • Inquiry Requests
  • Competitor Analysis
  • Organizing and Prioritizing
  • Building Customized Solutions
  • Social Perceptiveness
  • Resource Utilization
  • Policy Changes
  • Book of Business Management
  • Renewing Accounts
  • Active Listening
  • Critical Thinking
  • Reading Comprehension
  • Commercial Insurance
  • Complex Problem-Solving
  • Client Relationships
  • Organizational Skills
  • Underwriting Processes
  • Customer Needs Assessments
  • Client Retention
  • Customer Accounts Management
  • Customer Inquiries
  • Production Goals
  • Data Entry
  • Customer Loyalty
  • Reviewing Renewals
  • Workflow Processes
Work History
01/2017 to Current Underwriting Assistiant Instacart | San Francisco, CA,
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Copied, logged and scanned supporting documentation and placed all information in client files.
  • Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
  • Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
  • Provided high level of assistance to the Vice President and Senior Underwriter helping with review, classification, coding and rating of applications.
  • Entered details such as payments, account information and call logs into our system.
  • Supported review, acceptance or denial of new or renewal business by providing risk assessment to the Senior Underwriter.
  • Assisted the Senior Underwriter by calculating individual renewal rates based on customers' background, industry and demographic information.
05/2006 to 01/2017 Marketing, Finance, Clerical Assistant Highmark Inc. | Phoenix, AZ,
  • Developed campaigns and specific marketing strategies for clients.
  • Took initiative to help upper management with advertising tasks and coordinate trade show events.
  • Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
  • Completed accurate and efficient AP/AR actions and resolved discrepancies to maintain compliant accounts.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Responded to inquiries from callers seeking information.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Interacted with customers by phone, email or in-person to provide information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
03/2019 to Current Sales Lead White House Black Market / Chicos FAS | City, STATE,
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Reported sales data to upper management for review.
  • Kept detailed track of sales and customer information in company system.
05/1989 to 07/1994 Senior Underwriter Burns & Wilcox | City, STATE,
  • Assisted the team by calculating group and individual renewal rates based on customers' background, industry and demographic information.
  • Calculated group and individual renewal rates based on customers background, industry and demographic information.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
Education
Expected in to to No Degree | Economics Christian Heritage College, El Cajon, CA, GPA:
Expected in to to High School Diploma | Scottsdale Christian Academy, Phoenix, AZ, GPA:

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Resume Overview

School Attended

  • Christian Heritage College
  • Scottsdale Christian Academy

Job Titles Held:

  • Underwriting Assistiant
  • Marketing, Finance, Clerical Assistant
  • Sales Lead
  • Senior Underwriter

Degrees

  • No Degree
  • High School Diploma

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