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title processor marketing rep closing agent resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Successful Closing Agent with proven attention to detail and expertise in managing high volume of clients and files. Delivers smooth, on-time closings with expert handling of routine issues and roadblocks such as title liens. Decisive in clearing problems, correcting mistakes and processing paperwork. Excellent with cliental all including attorneys, real estate agents, buyers and sellers. Bringing in, and continuing to chase after new business. Positive mindset in which shows my leadership skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Ohio and Kentucky Notary
  • Social Media Savvy
  • Market Tracking and Research
  • People Skills/Personable
  • Property Research
  • Analytical and Logical Thinking
  • Buyer and Seller Representation
  • Attention to Detail
  • Client Relations
  • Verbal and Written Communication
  • Closings Coordination
  • Time Management
  • Meeting Arrangement
  • Problem-Solving
  • Leads Prospecting
Experience
02/2019 to Current Title Processor; Marketing Rep; Closing Agent Fifth Wall | Irvine, CA,
  • Coordinated funding for real estate transactions
  • Reviewed loan files to verify completion of required conditions for loan approval.
  • Prepared loan closing packages to meet requested or required closing dates.
  • Explained documents to customers and obtained signatures to meet closing requirements.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues on title
  • Scheduled and attended numerous appointments per week.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
  • Seek business in which brought in revenue company wide
  • Helped to market business to deliver sustained work and income.
  • Searched title history and cleared issues.
  • Cultivated and strengthened productive relationships with customers and professionals like lawyers and lenders.
  • Processed and maintained title files, implementing security measures to protect data.
  • Evaluated documents to determine property ownership.
  • Exchanged title-related information with realtors and lending personnel.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Hosted/attended client/agents events as a spokes person
  • Visited multiple agencies monthly to obtain relationships new and old.
01/2018 to 01/2019 Escrow Officer American Seating Co | Grand Rapids, MI,
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Reviewed documents for accuracy and verified funds.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
  • Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
  • Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
  • Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
  • Developed loan contracts and explained contract terms to clients.
01/2018 to 01/2019 Shipping Coordinator Performance Title | City, STATE,
  • Investigated and solved accuracy issues on titles
  • Request mortgage payoffs,liens ect to obtain a clear title for closing.
  • Meeting deadlines in order to close
  • Obtaining personal information from both buyers and sellers to get information needed to close accordingly
  • Assisted in deed preparation
  • Shipped packages after all loan documents are complete
  • Work efficiently with agents,lenders and attorneys
  • Create spreadsheets to stay organized
  • Answered customer questions to maintain high satisfaction levels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Put together closing statements for buyer and seller review.
  • Managed master calendar of signings and organized related paperwork.
  • Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
01/2015 to 01/2018 Assistant Escrow Officer Title One Agency | City, STATE,
  • Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
  • Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
  • Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
  • Promoted first-time-right and on-time mentality to eliminate errors and rework, resulting in satisfied customers with no surprises.
  • Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
  • Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
  • Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Reviewed documents for accuracy and verified funds.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
Education and Training
Expected in 07/2010 to to High School Diploma | Colerain High School, Cincinnati, OH GPA:

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Resume Overview

School Attended

  • Colerain High School

Job Titles Held:

  • Title Processor; Marketing Rep; Closing Agent
  • Escrow Officer
  • Shipping Coordinator
  • Assistant Escrow Officer

Degrees

  • High School Diploma

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