LiveCareer-Resume

title agent resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Focused professional accomplishes efficient, accurate and in-depth research of physical and digital records. Knowledgeable about title documentation and encumbrances, mortgage loans and judgments. Skilled in producing reports and working with Microsoft to compile and organize large volumes of information. Resourceful Manager with more than 10 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

Skills
  • Local Filing Requirements Knowledge
  • Report Preparation
  • Research and Analysis
  • Objections and Exceptions
  • Title Examination
  • Training & Development
  • Customer Service
  • People Skills
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Computer Skills
  • Team Management
  • Data Management
  • Microsoft Office
  • Organizational Skills
Education and Training
Weslynn Christian Academy Citronelle, AL, Expected in 05/2010 High School Diploma : - GPA :
Experience
U-Haul - Title Agent
Lanham, MD, 07/2020 - Current
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Posted and tracked titling transactions and completed month-end accounting reports.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Evaluated documents to determine property ownership.
  • Performed title searches, ordered reports and obtained clearance documents.
  • Processed and maintained title files, implementing security measures to protect data.
  • Understood and followed oral and written directions.
New Jersey Institute - Office Manager
Bridgewater, NJ, 09/2018 - Current
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created and managed budgets for travel, training and teambuilding activities.
Northrop Grumman - Transportation Dispatcher
Atlanta, GA, 06/2010 - 09/2018
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
  • Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
  • Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
  • Provided customers contacting call center with exceptional service and support.
  • Optimized delivery routes, taking into account traffic, road conditions and other factors.
  • Responded to customer messages in regards to delivery issues.
  • Maintained, diagnosed and troubleshoot trucking issues that arose while in field.
  • Delivered and retrieved personal items to vehicle owners.
  • Prepared daily work and run schedules.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Arranged for repairs to restore service and schedules.
  • Recorded and maintained files or records of customer requests, work or services performed.
Guide One Insurance - Paralegal Assistant
West Des Moines, IA, 01/2013 - 02/2014
  • Drafted various court documents, invoices and enclosures at attorneys' request.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Responded to client calls and inquiries to deliver applicable information.
  • Participated in client interviews, observed questioning process and documented information.
  • Entered client data into computer to manage records and customer relationships
  • Drafted letters to prospective clients
  • Assisted clients with credit counseling
  • Interviewed clients to obtain vital case information to support associates.
  • Researched documents and publications to establish case-altering details and evidence.
  • Accepted and prioritized requests from outside parties.
  • Organized legal documents in company filing systems and databases.
  • Created and updated case management and client account databases.

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Resume Overview

School Attended

  • Weslynn Christian Academy

Job Titles Held:

  • Title Agent
  • Office Manager
  • Transportation Dispatcher
  • Paralegal Assistant

Degrees

  • High School Diploma

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