telecommunicator resume example with 16+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Resourceful Paramedic offering 22 years of experience handling medical emergencies. Expertise in monitoring cardiac conditions and EKG readings and executing placement of peripheral, central and intraosseous lines. In-depth knowledge of testing, maintaining and using medical and rescue equipment. Quick-witted professional committed to providing patient-focused delivery of care and treatment.
Dedicated, quick learner able to adapt to quickly changing responsibilities and situations.
Skills
Repair Scheduling
Work Crew Dispatch
Job Specification Review
911 System Information Databases
Problem Assessment
Prioritizing Situations
Effective Communication
Work History
06/2021 to 12/2021TelecommunicatorCity Of Rock Island | Rock Island, IL,
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Read system maps and caller information, and documented details in system.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Routed calls to police, fire and ambulance service to meet individual call needs.
Answered calls from automatic routing system and took basic information from callers.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and other communications.
Delivered services to customer locations within specific timeframes.
08/2015 to 12/2020Emergency Room Technician/Transport ParamedicPrairie Band Potawatomi Nation | Mayetta, KS,
Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
Assisted with resuscitation, CPR and emergency airway procedures.
Inserted peripheral IVs and administered non-medication IV fluids.
Facilitated transfer of patients throughout medical facility and between departments.
Assisted doctors with examinations of patients by taking vital signs and drawing blood.
Worked with nurses to assess patients and prepare for tests and procedures.
Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
Carried out phlebotomy procedures and watched for adverse reactions.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Liaised between nurses, physicians, patients and visitors.
Used [Software] to maintain records of patient care, condition and progress and reported and discussed observations with supervisor.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Quickly responded to codes and cardiac monitor alarms.
Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
Safely transported patients by wheelchair, stretcher or bed to other units.
Applied orthopedic devices like traction and OCL splints.
Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Utilized hospital beds and wheelchairs to transport patients throughout hospital.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
04/2004 to 12/2014Firefighter/ParamedicCurrituck County Fire And EMS | City, STATE,
Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
Completed training to stay in peak physical fitness and handle challenging tasks.
Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Carried, placed and extended ladders in training and in emergencies.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
Responded to confined space incidents, EMS and hazardous material incidents.
Prepared incident reports detailing personnel, location and results of each call.
Inspected apparatus, equipment, grounds and stations for proper order and condition.
Education
Expected in to to No Degree | Emergency MedicineTidewater Community College, Virginia Beach, VA, GPA: Status -
Expected in 06/1995 to to High School Diploma | Great Bridge High School, Chesapeake, VAGPA: Status -
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