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Tech Consultant Resume Example

Resume Score: 80%

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TECH CONSULTANT
Professional Summary

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Able to identify problems and implement solutions quickly with minimal amount of input from end-users. Abile to communicate with customers and at all organizational levels. Complete efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations.

Skills
  • Waterfall methodology
  • Documentation management
  • Risk mitigation planning
  • Stakeholder relations
  • Quality assurance
  • Freight labeling
  • Shipping and packaging
  • Cleaning and sanitizing
Work History
TargetTech Consultant//California, MD//July 2019 to September 2019

•Stay current on top sellers and current technology trends to help guests find the right technology solutions and accessories to complete theirpurchase
•Inspire guests through personal recommendations
•Drive the total Electronics business (TV and Home Electronics, Imaging and Office, Portable Electronics, Mobile/Accessories, Video Games)
•Create an inviting shopping environment by ensuring product is instock, signed correctly, and available for guests to shop
•Encourage guests to explore Electronics with confidence by making sure the area is clean and ensuring displays are functioning correctly
•Support changes to product assortment and keep Electronics inspiring to guests all year round by remerchandising new product and maintaining a brand space following new sets

•Active Selling •Greet the guest and introduce yourself as the consultant in the department while balancing current task
•Ask open-ended questions to understand the guest needs and wants and share features and benefits with the guest
•Offer expert advice, personalized tech solutions or validation on products they've already researched
•Be an advocate for owned brands and knowledgeable about their benefits (extended returns, price point, guarantees, etc.)
•Use Demos to introduce guests to tech they have not tried before
•Use displays as conversation starters to introduce guests to new categories and let them experience products first-hand
•Help the guest get the most out of their new tech purchase by sharing options to protect their device with a case, carrier or Protection Plan
•Upon final selection, ask if there is anything else you can do for the guest; thank them for shopping at Target and remind them that you are here to help in the future

•Leverage Tech Routines to prioritize guest interaction and engagement while balancing tasks
•Provide service and a shopping experience that meets the needs of the guest
•Always demonstrate a culture of ethical conduct, safety and compliance
•All other duties based on business needs

  • Provided customers with helpdesk support and troubleshooting on printers, PCs and laptops and mobile devices
  • Collaborated with client and interdepartmental peers to take client requirements and transform into turnkey solutions
  • Monitored inventory levels and kept adequate stock in product displays on sales floor
  • Assisted sales staff with customer presentations
Applebee'sServer//California, MD//April 2019 to July 2019
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Restocked salad bar and buffet for lunch and dinner service
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Monitored guests for intoxication and immediately reported concerns to management
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Prepared beverages and filled food orders for customers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Checked identification to enforce age requirement for alcoholic beverages
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount]
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
MarshallsBackroom Inventory Associate//California, MD//December 2017 to February 2018

•Positively impacting customer experience through display and visual appeal
•Ensuring that products are easily accessible, constantly available, and properly distributed
•Ensuring that products are safely packaged
•Contributing to the profitability of the retail operation by receiving, handling, and helping to manage the inventory of merchandise and supplies in a timely and organized manner
•Checking merchandise and supply deliveries for accuracy, verifying that quantities received match bills of lading, purchase orders, and other documents

  • Maintained inventory count, tracked usage and documented variances
  • Kept up-to-date on store, shelf and order availability of [Type] products
  • Created reports detailing all aspects of inventory, including costs, deliveries and usage
  • Managed inventory storage in clean and organized fashion
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
Education
High School DiplomaGreat Mills High School//Great Mills, MD//June 2019
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Target
  • Applebee's
  • Marshalls

School Attended

  • Great Mills High School

Job Titles Held:

  • Tech Consultant
  • Server
  • Backroom Inventory Associate

Degrees

  • High School Diploma

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