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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Over 6 years of overall IT professional experience for different types of industries including sales and retails, healthcare and oil and gas.

About 3 years of Tableau reports deployment experience as Tableau Developer, Business Intelligence Developer and Business Analyst for fortune companies.

Experience in Data analysis and Data Visualization using Tableau Desktop as a Developer and Analyst. Also, Knowledge on other BI tools like Data science, Narratives of Tableau, SQL, Excel.

Have experience in data Extraction, Loading and Transformation in data ware house environment.

Designed and developed interfaces to load the data from multiple sources like relational databases, flat files into Oracle, SQL Server

Created solution driven dashboards by developing different chart types like Heat/Geo/Tree Maps, Pie/Bar Charts, Circle Views, Line/Area Charts, Scatter Plots, Bullet Graphs, and Histograms in Tableau Desktop.

Tableau tools include Tableau Desktop 9x/10x/2018.x/2019.x, Tableau Reader, Tableau Public, and Tableau Server produced attractive visuals/dashboards to convey the story inside the data.

Experienced in requirement gathering/analysis, design, development, testing, and production rollover of reporting and analysis projects.

Built dashboards using techniques like Calculations, Parameters and Tableau Predefined functions for guided analytics, interactive dashboard design, and visual best practices.

Blended and Joined data from multiple databases into one report by selecting primary keys from each database for data validation

Involved in reviewing business requirements and analyzing data sources from Excel, Oracle, SQL Server for design, development, testing, and production rollover of reporting and analysis projects within Tableau.

Created views in Tableau Desktop that were published into Tableau Server for internal team review and further data analysis and customization using filters and actions.

Managing user permissions and projects in the Tableau Server as an administrator.

Combined views and reports into interactive dashboards in Tableau Desktop that were presented to Business Users, Program Managers, and End Users.

Participated in meetings, reviews, and user group discussions as well as communicating with stakeholders and business groups.

Tested dashboards to ensure the data was matching as per the business requirements and if there were any changes in underlying data.

Comfortable working independently or with team with limited supervision and working in tighter schedules, meeting deadlines, and ability to learn on the fly.

Excellent communication skills in both written and oral along with ability to tell a story through data.

Strong analytic skills, self-driven, keen to learn and adopt new technologies and processes.

Work History
Tableau Developer, 06/2018 to Current
Wipro Ltd.South San Francisco, CA,
  • Read business user requirements, analyzed data, and designed software solutions in Tableau Desktop based on requirements
  • Built interactive reports and dashboards using Tableau Desktop
  • Analyzed data from various databases and formatted it into graphs using Tableau Desktop.
  • Blended data from multiple databases such as MS Excel and Oracle SQL database by assigning primary key from each databases
  • Developed geographic maps showcasing demographics broken into age, race, and income category that showed content viewed by individual customers across all content providers
  • Developed parameter and dimension based reports, drill-down reports, charts, and Tabular reports using Tableau Desktop
  • Executed and tested required queries and reports before publishing dashboards
  • Provided support once dashboards were published if there were any data changes, system changes, or requirement changes
  • Responsible for developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
  • Performing and documenting data analysis, data validation, and data mapping/design.
  • Create action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
  • Create different calculated fields and parameters in Tableau.
  • Create various reports using Tableau desktop per requirements.
  • Develop dashboards utilizing Tableau functionality such as sets, filter, parameters, and groups.
  • Formulate Tableau dashboards utilizing stack bars, bar graphs, scattered plots, geographical maps.
  • Configure data refresh of datasets using data extract in Tableau online.
  • Utilize Tableau server to publish and share reports with business users.
  • Publish Tableau workbooks to Tableau Online with user filters so that only appropriate teams can view it.
  • Restrict data for users using Row level security and User Roles in Tableau.
  • Plan JRD meetings to gather business requirements from business users.
  • Utilize SQL to pull data from various databases and created various dashboards, scorecards and reports to support business decision making.
  • Identify problem spots of dashboards by running and interpreting performance recording.
  • Work with database team on optimizing at database level.
  • Collaborated with other developers to determine and detail overall goals and requirements.
  • Translated business requirements into technical requirements.
  • Created design specifications to meet functional and business requirements.
  • Developed and enhanced reports connecting to single or multiple data sources to improve performance.
  • Analyzed business requirements and created functional requirements specifications to build and deploy solutions.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
  • Worked closely with clients to establish specifications and system designs.
  • Maintained existing applications and designed and delivered new applications.
  • Adjusted software parameters to boost performance and incorporate new features.
  • Inspected equipment, assessed functionality and optimized controls.
  • Monitored and troubleshot data source systems for data flaws and errors and upstream data issues.
  • Provided reporting, analysis and insights about sales drivers and key revenue performance metrics to support corporate analytics.
  • Interpreted data and translated ad hoc requirements and requests to deliver relevant and impact results.
  • Built, tested and deployed scalable, highly available and modular software products.
  • Managed multiple projects with high degree of accuracy and attention to detail to attain Result.
  • Revised purchase ordering algorithm to minimize overstock and reviewed purchase orders compiled by colleagues, achieving savings of 10-20% per inventory purchase.
Business Intelligence Developer [Tableau], 06/2016 to 06/2018
Tempur-PedicSalt Lake City, UT,
  • Participated in daily stand-ups with clients on daily design and development effort.
  • Employed bar charts, bubble charts, and map to answer business questions with Tableau.
  • Created report templates, bar graphs, and pie charts based on available data.
  • Implemented calculations, trend line and reference lines in Tableau dashboards.
  • Combined data from multiple sources using data blending in Tableau.
  • Created new hierarchies and managed relationships of Tableau data models per requirements.
  • Utilized groups, hierarchies, sets to create detail level summary reports and dashboard in Tableau.
  • Created action filters, parameters and calculated sets for preparing dashboards and worksheets in Tableau.
  • Published Tableau reports to Tableau Online.
  • Configured data refresh of datasets using data extract in Tableau online.
  • Published Tableau workbooks to Tableau Online with user filters so that only appropriate teams can view it.
  • Restricted data for users using Row level security and User Roles in Tableau.
  • Evaluate risks related to requirements implementation, testing processes, project communications, and training saving company on average $100,000+.
Business Analyst, 06/2014 to 06/2016
Advantest America CorporationPhoenix, AZ, South Africa

● Involved in reviewing business requirements and analyzing data sources form Excel, MS Access, Oracle, SQL Server for design, development, testing, and production rollover of reporting and analysis projects within Tableau Desktop.

● Analyze data and generate reports in Tableau Desktop based on requirements.

● Built interactive reports and dashboards using Tableau Desktop.

● Analyzed data from various sources and formatted it into graphs.

● Developed geographic maps showcasing demographics broken into profit and income category that showed content viewed by individual customers across all content providers

● Developed parameter and dimension based reports, drill-down reports, charts.

● Created complex Dashboards using Parameters, Filters, Sets and Groups.

● Created Data-blending with multiple data sources.

● Created views in Tableau Desktop that were published to internal team for review and further data analysis and customization using filters and actions

● Executed and tested required queries and reports before publishing dashboards.

● Provided support once dashboards were published if there were any data changes, system changes, or requirement changes.

  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Collaborated on all stages of systems development life cycle, from requirement gathering to production releases.
  • Achieved 100 % success in automation by analyzing claim operations, data and system issues to identify discrepancies for troubleshooting and corrective action.
System Administrator, 06/2010 to 06/2014
National OilCity, STATE, Cameroon
  • Worked with users to determine areas of technology in need of improved usability
  • Aligned office departments and increased inter-department communication and data sharing.
  • Software Testing Using Virtualization Application (Vmware)
  • Managed creative projects from concept to completion while managing outside vendors.
  • Monitored network performance and provided network performance statistical reports.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Engaged end users and answered questions via email, phone, website live chat and in forums.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up work stations for employees.
  • Removed and replaced malfunctioning components to correct hardware problems.
  • Trained junior members of IT team regarding network security and troubleshooting of data circuits.
  • Recommended network security standards and upgrades to management.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Standardized job tasks and trained junior team members on industry best practices and standards
  • Provided second-level support for all server class systems.
Skills
  • Technical analysis
  • Troubleshooting and debugging
  • Team management
  • Communications
  • Decision Making
  • Problem Solving
  • Optimization
  • Customer service
  • Team building
  • MS Office
Education
Bachelors of Engineering: Petroleum Engineering, Expected in
University of Port Harcourt - Port Harcourt, Rivers State,
GPA:

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Resume Overview

School Attended

  • University of Port Harcourt

Job Titles Held:

  • Tableau Developer
  • Business Intelligence Developer [Tableau]
  • Business Analyst
  • System Administrator

Degrees

  • Bachelors of Engineering

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