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table games dealer resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Focused professional with 22 years of experience dealing at card tables for casinos and private events. Customer-oriented employee building rapport and facilitating positive experiences. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Blackjack Dealing
  • Dealer Training
  • Gaming Chip Inventory Systems
  • Payout Procedures
  • Critical Thinking
  • Training & Development
  • Computer Skills
  • Team Management
  • Supervision & Leadership
  • Customer Service
  • Good Work Ethic
  • Basic Math
  • Active Listening
  • Reliable & Trustworthy
Education and Training
Gulfport High School Gulfport, MS Expected in 05/1995 High School Diploma : - GPA :
Mississippi Gulf Coast Community College Perkinston, MS Expected in Associate of Science : Nursing - GPA :
Experience
Treasure Island Casino - Table Games Dealer
Welch, MN, 06/2019 - Current
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Northern Quest - Table Games Floor Supervisor
Spokane, WA, 09/2022 - 03/2023
  • Established and maintained banks and table limits for each game.
  • Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
  • Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
  • Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
  • Kept all games in compliance with casino and gaming standards.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Observed tables closely to spot errors and irregularities.
  • Coached employees on procedures, compliance requirements and performance strategies.
  • Moderated floor disputes to protect business assets and resolve customer service issues.
  • Converted currency into requested combinations of bills and coins for patrons.
Treasure Island Casino - Table Games Dealer
Welch, MN, 02/2019 - 01/2020
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Observed gamblers to identify marking, switching and counting cards.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
Treasure Island Casino - Table Games Dealer
Welch, MN, 07/2018 - 06/2019
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.

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Resume Overview

School Attended

  • Gulfport High School
  • Mississippi Gulf Coast Community College

Job Titles Held:

  • Table Games Dealer
  • Table Games Floor Supervisor
  • Table Games Dealer
  • Table Games Dealer

Degrees

  • High School Diploma
  • Associate of Science

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