LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Obtain a position that will enable me to use my knowledge in sales and gaming to exceed company expectations.
Skills
  • Persuasive negotiator
  • Strong interpersonal skills
  • Positive outlook
  • Energetic and driven
  • Enthusiastic about networking
  • Reliable
  • Motivated team player
  • High rollers tables
  • Hospitality experience
  • Creative problem solver
Work History
07/2012 to 01/2014 Table Games Dealer and GoGo Dancer Biolife | Moorhead, MN,

     

  • Dealt casino games such as blackjack, high limit midi and mini baccarat, roulette, pai gow, let it ride, three card poker, dueces wild, and ultimate texas hold'em table game.
  • Exchanged paper currency for playing chips and coin money.
  • Explained house rules, such as game rules and betting limits, to patrons.
  • Inspected, shuffled and delivered the cards to guests in play at the gaming table.
  • Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
  • Produced entertainment GoGo dancing.
04/2012 to 06/2012 Table Games Dealer and GoGo Dancer Biscuitville | Mebane, NC,
  •  Dealt casino games such as blackjack, high limit midi and mini baccarat, roulette, pai gow, let it ride, three card poker, dueces wild, and ultimate texas hold'em table game.
  • Exchanged paper currency for playing chips and coin money.
  • Explained house rules, such as game rules and betting limits, to patrons.
  • Inspected, shuffled and delivered the cards to guests in play at the gaming table.
  • Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
  • Produced entertainment GoGo dancing.
11/2010 to 03/2012 Assistant Manager Biscuitville | Walkertown, NC,

     

    • Operations manager
    • Responsible for LP and Safety self audits.
    • Ensured all daily media was organized and accounted for.
    • Recruited for quality sales associates and conducted interviews.
    • Built relationships with customers to promote long term business growth.
    • Prioritized tasks and projects to meet deadlines.
    • Solved unresolved customer issues.
    • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
02/2010 to 09/2010 Assistant Manager Biscuitville | Whitsett, NC,

     

  • Maintained up-to-date knowledge of product and service changes.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recommended merchandise to customers based on their needs and preferences.
  • Engaged with customers in a sincere and friendly manner.
  • Trained all incoming staff members.
  • Promptly resolved all customer requests, questions and complaints.
09/2009 to Current Sales Supervisor, Sales Associate, Stock Hot Topic, Inc. | Michigan City, IN,

     

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Conducted weekly walk-throughs with the manager to discuss visual displays, including store window presentation.
  • Provided ongoing guest service, including giving fashion advice.
  • Built long-term customer relationships and advised customers on purchases and promotions.
02/2008 to 2010 Assistant Manager Hot Topic, Inc. | Minnetonka, MN,
  • Trained staff on operating procedures and company expectations.
  • Scheduled staff shifts to cover peak business hours.
  • Solved unresolved customer issues.
  • Cross-trained and backed up other customer service managers.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reported to the district manager regarding all store and staff issues.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
09/2007 to 02/2008 Assistant Manager Hot Topic, Inc. | Minot, ND,
  • Supervised product inventory; verified quantity and quality of products received.
  • Counted cash drawers and made bank deposits.
  • Trained and developed new associates on POS system and key sales tactics.
  • Conducted store inventories once per quarter.
  • Assigned employees to specific duties to best meet the needs of the store.
06/2007 to 09/2007 Sales Associate Marriott Vacations Worldwide | Montgomery, TX,

     

  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Promoted to Assistant Manager within 3 months
07/2006 to 11/2010 Sales Associate Sunglass Hut/ Watch Station | City, STATE,

     

  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Followed merchandising guidelines to present visually appealing displays.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
01/2004 to 2006 Sales Associate Casual Corner | City, STATE,

     

  • Developed positive customer relationships through friendly greetings and excellent service.
  • Processed cash and credit payments rapidly and accurately.
  • Recommended merchandise to customers based on their needs and preferences.
  • Prioritized helping customers over completing other routine tasks in the store.
04/2003 to 01/2004 Server Anthony Bruno’s | City, STATE,

     

  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Set dining tables according to type of event and service standards.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Assisted co-workers whenever possible.
Education
Expected in | Computer Programming Truckee Meadows Community College, Reno, NV GPA:
Computer Programming
Expected in | University of Nevada Reno, Reno, NV GPA:
Pre- Veterinary Medicine
Expected in 2005 High School Diploma | Patchogue Medford High School, Medford, NY GPA:
Skills
A+, basic, c++, Cash register, Cisco, credit, customer service, Inventory, java, materials, excel, power point, window, Ms word, midi, mysql, personnel, pick, POS, quality, repairs, Safety, selling, sales, scheduling, tables, phones, xhtml

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Resume Overview

School Attended

  • Truckee Meadows Community College
  • University of Nevada Reno
  • Patchogue Medford High School

Job Titles Held:

  • Table Games Dealer and GoGo Dancer
  • Table Games Dealer and GoGo Dancer
  • Assistant Manager
  • Assistant Manager
  • Sales Supervisor, Sales Associate, Stock
  • Assistant Manager
  • Assistant Manager
  • Sales Associate
  • Sales Associate
  • Sales Associate
  • Server

Degrees

  • High School Diploma

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