Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Obtain a position that will enable me to use my knowledge in sales and gaming to exceed company expectations.
Skills
Persuasive negotiator
Strong interpersonal skills
Positive outlook
Energetic and driven
Enthusiastic about networking
Reliable
Motivated team player
High rollers tables
Hospitality experience
Creative problem solver
Work History
07/2012 to 01/2014Table Games Dealer and GoGo DancerBiolife | Moorhead, MN,
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Dealt casino games such as blackjack, high limit midi and mini baccarat, roulette, pai gow, let it ride, three card poker, dueces wild, and ultimate texas hold'em table game.
Exchanged paper currency for playing chips and coin money.
Explained house rules, such as game rules and betting limits, to patrons.
Inspected, shuffled and delivered the cards to guests in play at the gaming table.
Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
Produced entertainment GoGo dancing.
04/2012 to 06/2012Table Games Dealer and GoGo DancerBiscuitville | Mebane, NC,
 Dealt casino games such as blackjack, high limit midi and mini baccarat, roulette, pai gow, let it ride, three card poker, dueces wild, and ultimate texas hold'em table game.
Exchanged paper currency for playing chips and coin money.
Explained house rules, such as game rules and betting limits, to patrons.
Inspected, shuffled and delivered the cards to guests in play at the gaming table.
Paid winnings and collected losing bets as established by the rules and procedures of each specific game.
Produced entertainment GoGo dancing.
11/2010 to 03/2012Assistant Manager Biscuitville | Walkertown, NC,
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Operations manager
Responsible for LP and Safety self audits.
Ensured all daily media was organized and accounted for.
Recruited for quality sales associates and conducted interviews.
Built relationships with customers to promote long term business growth.
Prioritized tasks and projects to meet deadlines.
Solved unresolved customer issues.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
02/2010 to 09/2010Assistant ManagerBiscuitville | Whitsett, NC,
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Maintained up-to-date knowledge of product and service changes.
Built relationships with customers to increase likelihood of repeat business.
Recommended merchandise to customers based on their needs and preferences.
Engaged with customers in a sincere and friendly manner.
Trained all incoming staff members.
Promptly resolved all customer requests, questions and complaints.
09/2009 to CurrentSales Supervisor, Sales Associate, StockHot Topic, Inc. | Michigan City, IN,
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Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientele.
Conducted weekly walk-throughs with the manager to discuss visual displays, including store window presentation.
Provided ongoing guest service, including giving fashion advice.
Built long-term customer relationships and advised customers on purchases and promotions.
02/2008 to 2010Assistant ManagerHot Topic, Inc. | Minnetonka, MN,
Trained staff on operating procedures and company expectations.
Scheduled staff shifts to cover peak business hours.
Solved unresolved customer issues.
Cross-trained and backed up other customer service managers.
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Reported to the district manager regarding all store and staff issues.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.
09/2007 to 02/2008Assistant ManagerHot Topic, Inc. | Minot, ND,
Supervised product inventory; verified quantity and quality of products received.
Counted cash drawers and made bank deposits.
Trained and developed new associates on POS system and key sales tactics.
Conducted store inventories once per quarter.
Assigned employees to specific duties to best meet the needs of the store.
06/2007 to 09/2007Sales AssociateMarriott Vacations Worldwide | Montgomery, TX,
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Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Promoted to Assistant Manager within 3 months
07/2006 to 11/2010Sales AssociateSunglass Hut/ Watch Station | City, STATE,
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Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Followed merchandising guidelines to present visually appealing displays.
Determined customer needs by asking relevant questions and listening actively to the responses.
01/2004 to 2006Sales AssociateCasual Corner | City, STATE,
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Developed positive customer relationships through friendly greetings and excellent service.
Processed cash and credit payments rapidly and accurately.
Recommended merchandise to customers based on their needs and preferences.
Prioritized helping customers over completing other routine tasks in the store.
04/2003 to 01/2004ServerAnthony Bruno’s | City, STATE,
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Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Assisted co-workers whenever possible.
Education
Expected in | Computer ProgrammingTruckee Meadows Community College, Reno, NVGPA: Computer Programming
Expected in | University of Nevada Reno, Reno, NVGPA: Pre- Veterinary Medicine
Expected in 2005High School Diploma | Patchogue Medford High School, Medford, NYGPA:
Skills
A+, basic, c++, Cash register, Cisco, credit, customer service, Inventory, java, materials, excel, power point, window, Ms word, midi, mysql, personnel, pick, POS, quality, repairs, Safety, selling, sales, scheduling, tables, phones, xhtml
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