- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
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- single:
Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering 4-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk.
- Cash Handling
- Customer Complaint Resolution
- Gaming commission regulations
- Wager management
- Dealer training
- Fraud detection
- Table game rules
- Project organization
- Problem resolution
- Relationship development
| - Supervision
- Communications
- Organization
- Customer service
- Team management
- Basic Auto skills
- Promotional understanding
- Order management
- Inventory management
|
Table Games Dealer, 02/2018 - Current
Confederated Tribes Of Coos, Lower Umpqua, And Siuslaw Indians – Florence, OR,
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Inspected equipment and card decks prior to dealing and monitored individual players to verify adherence to rules and fair gameplay.
Team Lead, 05/2017 - 02/2018
Tempur-Pedic – Richmond, CA,
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Ordered and received products and supplies to stock kitchen areas.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Security Officer, 01/2017 - 05/2017
Ols Hotels & Resorts – Encino, CA,
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of Thousands employees and visitors daily.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Authorized entrance papers and granted or denied entrance to building.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to 1-2 emergencies weekly.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored employee activities, confirming compliance with security regulations.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Performed cash drops while maintaining security and control of drop box at all times.
- Guided periodic property safety inspections and oversaw remedial action to identified potential hazards
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Dishwasher, 10/2016 - 01/2017
Friendship Village Retirement Community – Dayton, OH,
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
- Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
High School Diploma: , Expected in 03/2014
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Omaha South Magnet High School - Omaha, NE
GPA:
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