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Table Games Dealer Resume Example

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TABLE GAMES DEALER
Summary
Skills
  • Product recommendations
  • Cash drawer balancing
  • Credit and cash transactions
  • ID verification
  • Returns and exchanges
  • Cash register operation
  • Payment processing
  • Issue resolution
  • Effective customer upselling
  • Scanner operations
  • Customer assistance
  • Training and mentoring
  • Customer service
  • Customer greeting
  • Loss prevention
  • Merchandise restocking
  • Coin counting
  • Cash management
  • Liquor regulations and compliance
  • Safe food handling
  • Menu memorization
  • Food inspection
  • Wine pairings
  • Beverage knowledge
  • Special dietary requirements
  • High-volume dining
  • POS system proficiency
  • Relationship management
  • Table setting arrangements
  • ABC regulations
  • Buffet setup and takedown
  • Patron satisfaction
Experience
01/2016 to 07/2019
Table Games DealerThe D Hotel And Casino － Las Vegas, NV
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Dealt various casino games, juggling multiple hands over shifts and patrons nightly.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Observed casino floor and blackjack table for suspicious activity.
03/2014 to 11/2015
Table Games DealerLas Vegas Club Casio － Las Vegas, NV
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Observed casino floor and blackjack table for suspicious activity.
  • Dealt various casino games, juggling multiple hands over shifts and [Number] patrons nightly.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
06/2009 to 03/2014
Cashier Sales AssociateMacys － Las Vegas, NV
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
02/2005 to 01/2007
Coctail WaitressDragon House Restaurant Philippines － Manila Philippines, Philippines
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assessed patrons' needs to always provide proactive service.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked menus to verify current selection availability and cleanliness.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Communicated with patrons to offer friendly service and determine needs.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Honed bartending skills by assisting bartender with high-volume shifts.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Verified customer IDs carefully and accurately, consistently upholding [State] liquor laws.
  • Performed with professionalism and focus on quality at all times.
  • Maintained tidiness and organization throughout bar area.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Educated customers on drink specials and inventory availability, increasing sales by.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Checked order accuracy and food quality before delivering to customers.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Collected glassware from patrons and vacant tables.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue $.
  • Served average of patrons daily at restaurant with consistent recommendations for exceptional service.
Education and Training
Expected in 09/2020
Associate of Applied Science: Medical AssistingNevada Career Institute － Las Vegas, NV
10/2018
CertificationAbc Bartending School － Las Vegas Nevada
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Resume Overview

Companies Worked For:

  • The D Hotel And Casino
  • Las Vegas Club Casio
  • Macys
  • Dragon House Restaurant Philippines

School Attended

  • Nevada Career Institute
  • Abc Bartending School

Job Titles Held:

  • Table Games Dealer
  • Cashier Sales Associate
  • Coctail Waitress

Degrees

  • Associate of Applied Science : Medical Assisting
    Certification

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