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table games dealer resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Table Games Dealer successful at building customer loyalty by engaging guests during play to optimize their casino experience.Seeks a position with a top-performing casino.Committed to keeping casino operations running smoothly and maintaining a high level of guest satisfaction.

Accomplishments
  • Preferred Dealer by management for High Limit Table Games
  • Multiple times earned employee of the month
  • Currently have Baccarat, Roulette, Blackjack, as well as Carnival Games

Experience
01/2020 to Current
Table Games Dealer Treasure Island Casino Welch, MN,
  • Assisted guest with questions on casino activities or referred to appropriate personnel
  • Maintained the honesty and integrity of assigned games, controlling pace.
  • Opened game at assigned table, counted contents, verified count with closing list, inspected cards
  • Answer questions about game rules and casino policies.
  • Verified bank roll fills with the supervisor and security personnel.
  • Ensured protection of game; maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set.
  • Closed game; sorted cards, balanced rack, counted chips and signed off with the supervisor
  • Start and Control games and gaming equipment, and announce winning numbers or colors.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Inspected table games and equipment to confirm proper function.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Monitored game for potential security risk to protect operation and players.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Learned and followed company procedures to maintain consistency and standards.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Trained new dealers in rules and operation of different games.
  • Welcomed customers and established immediate rapport to encourage gameplay.
01/2015 to 01/2015
Table Games Dealer Treasure Island Casino Welch, MN,
  • Assisted guest with questions on casino activities or referred to appropriate personnel
  • Maintained the honesty and integrity of assigned games, controlling pace.
  • Opened game at assigned table, counted contents, verified count with closing list, inspected cards
  • Answer questions about game rules and casino policies.
  • Verified bank roll fills with the supervisor and security personnel.
  • Ensured protection of game; maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set.
  • Closed game; sorted cards, balanced rack, counted chips and signed off with the supervisor
  • Start and Control games and gaming equipment, and announce winning numbers or colors.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Inspected table games and equipment to confirm proper function.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Monitored game for potential security risk to protect operation and players.
  • Kept track of game outcomes and reported to supervisor for accurate record keeping.
  • Learned and followed company procedures to maintain consistency and standards.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Trained new dealers in rules and operation of different games.
  • Welcomed customers and established immediate rapport to encourage gameplay.
01/2010 to 01/2010
Dual Rate Table Games Supervisor Hoosier Park Anderson, IN,
  • Oversaw area games to maintain security and compliance.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored chips purchases, table inventories and player win ratios.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Supervised distribution of complimentary meals, rooms and other discounted bonuses.
  • Watched gamblers on floor to isolate cheaters by identifying card counting or marking cards.
  • Minimized losses by setting and enforcing bank levels and table limits by game type.
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Contacted security department to discuss potential or confirmed illegal activities and cheating.
  • Enforced safety rules and removed safety hazards while monitoring gaming floors.
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
  • Trained, supervised and evaluated workers.
  • Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Established and maintained banks and table bet limits for each supervised game.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education & Certifications
Expected in 06/1982 to to
High School Diploma:
Harry S Truman High School - Levittown, PA
GPA:

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Resume Overview

School Attended

  • Harry S Truman High School

Job Titles Held:

  • Table Games Dealer
  • Table Games Dealer
  • Dual Rate Table Games Supervisor

Degrees

  • High School Diploma

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