Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Health insurance
  • Life insurance
  • Marketing initiatives
  • New agent training
  • Vision and dental insurance
  • Insurance sales expertise
  • Inbound and Outbound Calling
  • Scheduling
  • Good listening skills
  • Complaint resolution
  • Creative problem solving
  • Talent Development
  • Team Leadership
  • Training and Development
  • Schedule Coordination
  • Adherence to high customer service standards
  • Customer Relations
  • Staff education and training
  • Exceptional interpersonal communication
Work History
Table Games Dealer, 08/2019 to Current
Chumash CasinoSanta Ynez, CA,
  • Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Life and Health Insurance Agent, 05/2012 to Current
Brp Group, Inc.Lakeland, FL,
  • Exceeded corporate quotas for monthly policy sales. I currently hold the record for bringing the third largest account in Colonial history to the company.
  • Provided coverage option information to assist clients in protecting assets.
  • Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Maintained high standards of customer service by building relationships with clients.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
  • Obtained underwriting approval by completing application for coverage.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension
Table Games Dealer, 08/2007 to 02/2012
Chumash CasinoSanta Ynez, CA,
  • Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
  • Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
General Manager, 08/1992 to 01/2006
Bass Pro ShopsKaty, TX,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Implemented innovative programs, including retention and discipline to increase employee loyalty and reduce turnover.
  • Managed budget implementations, employee reviews, training, schedules and vendor negotiations.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Worked directly with business owner, the deceased, Steve Guarnera business owner to brainstorm, discuss strategy and resolve any customer issues.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
Education
High School Diploma: , Expected in 05/1986
Bowlegs High School - Bowlegs, OK
GPA:
Associate of Science: General Studies, Expected in 05/1988
Seminole Junior College - Seminole Oklahoma,
GPA:
BBA: Business Administration/ Minor Human Resources, Expected in 12/2005
University Of Central Oklahoma - Edmond, OK,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

60Fair

resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • Bowlegs High School
  • Seminole Junior College
  • University Of Central Oklahoma

Job Titles Held:

  • Table Games Dealer
  • Life and Health Insurance Agent
  • Table Games Dealer
  • General Manager

Degrees

  • High School Diploma
  • Associate of Science
  • BBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: