A Program Management Director that thrives in a fast-paced and demanding environment, I have experience planning and executing the strategic vision for complex projects from ideation to post-release assessment and enhancement. I'm well-versed in Agile & Waterfall SDLC methodologies and enjoy working with and leading cross-functional teams in high-pressure situations as well as mentoring project and program managers. I have excellent communication, presentation skills and client relationship management skills.
Management: Directly manage a team of 12 project and program managers providing mentorship while ensuring project profitability, company-wide backlog of work as well as client-satisfaction initiatives
Profitability: Created and implemented processes that increased company's profit margins and decreased project losses from 14% to 5% of revenue
Program Management: Act as strategic program manager overseeing large-scale website implementations, typically overseeing multiple concurrent projects for clients
Process Methodology: Helped to implement and refine an Agile-based process methodology; working with US- and India-based resources
Strategy & Planning: Work with clients and internal strategist to define vision & roadmap for multi-million dollar website implementations
Verndale is an Experience Technology Company that builds connected experiences for multi- national businesses by strategizing, designing and implementing multi-platform integrations including Customer Experience Management, Content Management and eCommerce Solutions.
Reporting to the COO, direct and manage the activities of the employees within the company's Program Management office.
Responsible for profitability of all projects running through the company as well as handling all budget, timeline and risk management. Coach and mentor all Project Managers on PM Methodologies as well as Product Owner responsibilities.
Program Management for 10+ clients simultaneously, overseeing a team of Project Coordinators and Project Managers who handled day-to-day management of projects.
Act as Product Owner on the company's most complex implementations. Responsibilities include: working with client and strategy team to define a vision & roadmap for the site; build and maintain a project backlog; create user stories and prioritize work for development team.
Program Manager and Product Owner for website implementations upwards of $1M. Concurrently manage 8-10 projects of varying size simultaneously; working with 2-3 clients at a time to prioritize large implementations as well as support enhancement requests.
Mentor and oversee Project Managers and Project Coordinators working on projects with my oversight.
Thinking Screen Media was the leader in content delivery to connected screens worldwide.
Partnering with hardware partners such as Kodak, Samsung and Phillips, as well as content providers such as CNN, WeatherBug, MTV, and others, Thinking Screen Media allowed users to combine their personal content (photos, Facebook & Twitter news feeds, etc.) with commercial content.
Microsoft Office Suite (including MS Project); Jira; Confluence; TFS; Basecamp; Trello; In depth knowledge of Content Management Systems (Sitecore/EPiServer/Ektron/Kentico/WordPress/Drupal); eCommerce platforms & implementations; A/B and Multivariate testing; basic HTML/CSS
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