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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.

Skills
  • Leadership, supervisory, management skills
  • Distribution and warehousing
  • Proficient in GCSS Army, fedlog, LIW, DST, FMS Web, Microsoft
  • Policy and procedure adherence
  • Budget planning
  • Team management
  • Shipping and receiving
  • Supply chain and resource management
  • Supply chain distribution
  • Revenue generation
  • Project Management
  • HAZMAT training
  • Critical Thinking
  • Supply Management
Work History
Supply Technician, 06/2010 to Current
Department Of The TreasurySan Francisco, CA, United States
  • Expedite procurement, receipt and issue of class nine repair parts to departments
  • Conducts inquiry and investigate repair parts thought to be lost, damaged, or destroyed
  • Conduct reconciliation data from automated system to analyze open document numbers and recurring discrepancies within Aviation Notebook System
  • Determine and initiate action on when to follow-up on different material contingent upon urgency of requirements
  • Turn in all classes of supplies in accordance with Brigade (BDE) mission requirements and regulation guidance which includes repair parts, organization and installation property that are deemed excess or obsolete to Installation Supply Department (ISD) and Installation Property Book Office Warehouse (IPBO)
  • Assisted in with transition from United States Army Aviation Logistic School (USAALS) to 28th Aviation Brigade
  • Assisted in development of current BDE Standard Operation Procedures (SOP) as reviewer of Supply procedures; and implementation of Command Supply Discipline Program (CSDP) through inspections of Battalions for proper adherence to Supply Doctrine Provide inventory assistance and logistical support as well as providing oversight management of TDA and Installation property using Property Book Unit Supply Enhance (PBUSE), Global Combat Supply System (GCSS Army), Force Management System Website (FMS Web), Logistic System and Acquisition (LOGSA), etc
  • Assisted with training of supply management to BDE supply technicians
  • Manage, process and receive all classes of supply relative material for trainers and active aviation equipment
  • Managed and prevented loss of centralized facilitated government equipment and non-property accounted assets with quality assurance of issuing and turn in having approximate value of over $1,000,000
  • Managed and reviewed all supply documentation necessary for approval at higher echelon; approved or disapproved documentation in accordance with Army Regulation and BDE SOP
  • Monitor and approve stock levels for non-recurring, recurring, specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs and projected depletion for all units within BDE
  • Conducts extensive and exhaustive research of catalog databases to locate more cost effective, available substitutes and new products
  • Achieved 98% reduction in delay time through on-time warehouse operations and deliveries
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
  • Identified and resolved equipment shortages as necessary
  • Updated and filed supply records and forms
  • Tracked and filed administrative paperwork and personnel folders
Supervisor, 04/2006 to 06/2010
Oakland Ice CenterOakland, CA, United States
  • Ensures all employees are fulfilling assigned duties as prescribe by AMC Standard Operations Procedures
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within
  • Provided guest with best possible out of home entertainment experience by first rate service being fast and helpful
  • Boosted group production 63% by devising and deploying improved communication skills
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Handle on average $10,000-$20000 during given shifts
  • Recommend personnel action, rewards, and discipline action to higher echelon
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies
  • Receives and implements all tasking that ensure facility 1st rate presentations to daily public guest
  • Determines averages for personnel hours and shift adjustments
  • Replenish stock as needed providing continue guest first service
  • Assist with inventory management and ensured accuracy of all inventoried items
  • Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction
  • Ensured proper film presentation before shown to public
  • Maximized coverage by carefully allocating resources, setting schedules and delegating assignments
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Measured team performance and reported metrics to leadership team members
  • Mentored newly hired employees on concession,cash register equipment; including Theater Audience Tracking System; and job responsibilities; such as concession attendant, usher and box office attendant
  • Provided coaching and counseling to 30 employees to encourage professional growth as well as meet short- and long-term goals
Supply Technician, 04/2005 to 06/2010
Department Of The TreasuryLaguna Niguel, CA, United States
  • Advises Unit Commander and make recommendations for supply program under unit supply discipline program
  • Controls, monitors and processes supply in excess of $200,000 Brigade directed
  • Uses and properly handles all credit card purchases with $25,000 company level budget for fiscal year
  • Determines stock levels needed for non-recurring, specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs and projected depletion
  • Conducts extensive and exhaustive research of catalog databases to locate more cost effective, available substitutes and new products
  • Budget and reconcile procurement receipts resulting in 100% accountability money at company level
  • Establishes and maintains hand receipts for 14 personnel comprising of officers and senior enlisted soldiers using Property Book Unit Supply Enhanced (PBUSE)
  • Interprets policies and procedures to resolve supply issues and ensuring 100% accountability for goods and equipment
  • Prepares inventory procedures and participates in unit inventory process
  • Manages, maintains and inventories property, turned in excess of $100,000 using PBUSE and DA 2062
  • Performs research to determine reasons for patterns of transaction errors and failures
  • Provides strict guidance and adherence to official rules and regulations for safety, supply and quality customer service delivery resulting in zero net loss to organization, meeting and /or exceeding mission requirements
  • Successfully manages and ensures proper reduction of all property assets and supplies in excess of $300,000 due to Base Realignment and Closure (BRAC) and company deactivation; following all lateral transfers and turn in procedures bringing company balance to zero
  • Additionally provides operation support to over 250-450 enlisted and officer during very student cycle
  • Handles personnel, student affairs; ensuring resolution is given quickest time possible
  • Uses technical and specialized knowledge of program objectives pertinent to Training and Doctrine Agency (TRADOC) requirements
  • Serves as Company liaison for service members on inquiries or changes to pay
  • Receives and reviews leaves and passes before Company signature and processed at higher level
  • Assists with operations in-processing/out-processing through preparation of personnel Data Card, 647-1, Student Data Personnel Card and other required paperwork
  • Personnel accounting and strength reporting task sheet
  • Performs postal operations tasks, pick up mail, process accountable mail, distribute mail, redirect mail, maintain mail cards and report postal offenses
  • Constructs, maintains and recommends training for 11 permanent stationed Cadre
Medical Supply Operation Manager, 12/2001 to 02/2005
US ArmyCity, STATE,
  • Administered Substance Abuse Testing to over 4,000 personnel as unit biochemical testing coordinator
  • Collected and submitted specimens to appropriate agency for testing
  • Reported findings of samples to supervisors and ensured appropriate action for rehabilitation and/or punishment
  • Advised supervisors on legal ramifications when confronting probable cause suspects and limit use policies
  • Maintained accountability for $2 million in computer equipment, soldier equipment and light to heavy combat vehicles
  • Supervised team of 11 technicians: including supply, equipment repair, preventive medicine, administration and other specialists
  • Provided medical and unit supply support for population of 685 personnel
  • Works with 11 technicians preparing inventory procedures and participates in inventory process
  • Posts findings and receipt documents using excel computer based accounting system for all equipment and supplies
  • Supplies also accounted by using DMMLLS (Defense Medical Material Logistics Levels Systems) analyzing and correcting computer rejects, shortages, and usage levels during wartime as rear detachment medical manager
  • Corrects computer generated rejects and analyzes computer rejects
  • Processes reports of discrepancies
  • Determines stock levels needed for non-recurring, specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs and projected depletion completing and adjusting SETS, KITS AND OUTFITS (SKOs)
  • Prepares charts for briefings on performance and capabilities of different supply organizations and sources
  • Interpreted policies and procedures to resolve logistical problems and ensure 100% accountability for goods and equipment
  • Provided strict guidance and adherence to official rules and regulations for vehicle operation, safety, and quality customer service delivery resulting in zero net loss to organization, meeting and/or exceeding mission requirements
Education
Master of Science: Transportation Management, Expected in 05/2019
Florida Institute of Technology-Melbourne - Melbourne, FL
GPA:
Master's Degree: Logistic Managment, Expected in 07/2016
Florida Institute of Technology - Melbourne, FL
GPA:

GPA: 3.0,

Bachelor's Degree: Psychology, Expected in 05/2014
Norfolk State University - Norfolk, VA, PA
GPA:
GPA: 2.88, Credits Earned: 133 Semester hours
Certifications

Medical Supply Mangement and Supervisors Course

Sling Load Inspector Course

Leadership Development course

DAU Physical Inventories certification

Foundations of Government Property

GCSS Army

Hazmat

Equal Opportunity

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Resume Overview

School Attended

  • Florida Institute of Technology-Melbourne
  • Florida Institute of Technology
  • Norfolk State University

Job Titles Held:

  • Supply Technician
  • Supervisor
  • Supply Technician
  • Medical Supply Operation Manager

Degrees

  • Master of Science
  • Master's Degree
  • Bachelor's Degree

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