Supply Chain Coordinator Resume Example
Very motivated to further my career in the company. I have been in the business for 20+ years. Started in the field as a technician both installing and servicing alarm systems and learning and adapting to the ever changing technology of security systems.
Since 2012 I have had the privilege of being in the Orlando office and running the Warehouse as the "Supply Chain Coordinator". Learning how to manage upwards of a million dollars of inventory, both on technician's trucks and in the warehouse. Also learning the importance of timely orders and working hand and hand with install, service and sales managers on a daily basis.
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Adt Security Services, Inc – Redlands , CA
- • Completes online orders for hardware, cable, and other miscellaneous items as required for the ADT Sales & Service Office (SSO) for the Service and Installation departments and processes purchase orders to maintain the inventory levels in the SSO warehouse.
• Ensures that the local SSO warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found - Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
- • On a daily basis, uses the Perpetual Inventory functionality to document transactions on equipment to and from various sub-inventories assuring that the physical inventory and the "booked" inventory in the system match and investigates and resolves any discrepancies.
• Pulls and issues hardware as required for Residential, Small Business and Core Commercial installation and service jobs as required.
• Replenishes truck stock for each fleet vehicle and moves material from shipping/distribution trucks into the warehouse.
• Opens shipments and verifies parts ordered, unpacks, removes, and reconciles items for each department, and tracks and forwards receipt for materials purchased to Accounts.
• Identifies shelf locators to be entered into the Perpetual Inventory system and stocks all warehouse shelves in accordance with established static stock and hardware guidelines.
• Delivers incoming material not assigned to the warehouse to its proper destination and ensures that the inventory is properly documented into the appropriate sub-inventory.
• Maintains product knowledge for items in stock and answers technical questions related to the work order, its number, and equipment needed.
• Examines equipment returned from cancelled accounts to determine if the equipment should be repaired, replaced under warranty, returned to manufacturers for credit, or disposed of within Perpetual Inventory and Sarbanes-Oxley guidelines.
• Maintains control logs and copies of all invoice transactions for material procurement and material handling as per federal, state, and local regulations.
Brady Trane Service, Inc – Morrisville , NC
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Responded to maintenance calls and troubleshot devices.
- Fully installed fire alarms and various security devices.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Read and understood product manuals and blueprints.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Brinks Home Security – City , STATE
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Responded to maintenance calls and troubleshot devices.
- Fully installed security alarms and various security devices.
- Tested all newly installed security alarms.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
I am a proficient user of ADT's ORACLE based system. Also very knowledgeable in Master Mind program. Other programs that I use frequently for reporting and data collecting are OBIEE and ATHENA.
Strong leadership skills, always looking forward to obstacles and challenges to overcome. Very personable and enjoy working with others.
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Resume Overview
School Attended
- Gateway High School
- VALENCIA COLLEGE
Job Titles Held:
- Supply Chain Coordinator
- ADT HIGH VOLUME TECHNICIAN
- Security Installation Technician
Degrees
- High School Diploma 04/1995
Associate of Science : Respiratory Therapy
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