store protection specialist resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Currently attending Texas A&M University-Corpus Christi, pursing a Bachelors of Business Administration in Business Management. Multitude of work experience in different environments, from Retail Associate to Leasing Assistant. Knowledgeable in an array of work, including software systems such as Microsoft Office, Google Software, and Apple Software. Customer service experience for the past 5 years, from a variety of age groups. Quick learner and easy to communicate with. Willing to learn new skills and work experience to help make the job easier for everyone involved, and accomplish our goals together.

  • Retail Marketing
  • Customer service
  • Internet and E-mail Marketing
  • Proficient in Microsoft programs
  • Inbound customer calls
  • Financial processes understanding
  • Great phone communication
  • Great email communication
  • Competitive and Trend Analysis
  • Fluent in Multiple Languages
  • Cash register operation
  • Computer skills
  • Sales and marketing aptitude
  • Record keeping
  • Lease file audits
  • Sales and marketing
Education and Training
Robert G. Cole High School San Antonio, TX, Expected in 05/2017 High School Diploma : - GPA :
Texas A&M University - Corpus Christi Corpus Christi, TX Expected in 08/2022 BBA : Business Management - GPA :
Ross Stores, Inc - Store Protection Specialist
Brazoria, TX, 03/2021 - Current
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
  • Report any suspicious activities customers may attribute while looking around in store to upper management.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Communicate with team leads throughout store via walkie for any concerns.
  • Review footage to document and take notes of theft found in store, by customer or employee.
  • Conduct routine bag check to employees when leaving building during or after a shift.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Review with associates Hot Line, Risk Line, and Alert Line number if they witness suspicious activity amongst coworkers.
  • Go over and review monthly hot spots for theft found throughout store, helps be more aware of where theft is most likely to occur.
Family Express - Sales Associate
Winamac, IN, 08/2019 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Send out weekly schedule to coworkers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Provide curb side pickup for customers.
  • Knowledge of various products and categories at the store.
  • Handle, count, and deposit cash into safe, ready to be transferred to bank.
  • Handle and disperse of new shipment and inventory we get to proper area.
  • Keep log of shortage loss found throughout store and monitor specific areas.
  • Keep track of inventory of high demand items in store to order more.
  • Monitor web sales, net sales, and returns to gauge payroll and profit gains or loss.
  • Log and report damages of merchandise found throughout store.
Midwest Health - Leasing Assistant
Bethany, OK, 05/2019 - 01/2020
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Mail weekly newsletter, promotions going on, and incentives to prospective residents.
  • Memorize floor plans, pricing, and sq. ft for tours.
  • Manage paper and electronic filing system, update paperwork, record and document information.
  • Communicate with current residents about upcoming renewal promotions and deals.
  • Participate in open house, orientation, and property events to advertise.
  • Document, update, and file paper and electronic leases.
  • Answer phone calls, give information about property over the phone, take messages, and transfer calls.
  • Perform final walk through of vacated rooms, note any damages to be charged.
  • Complete initial walkthrough of rooms to make sure they are move-in ready.
  • Keep track of payment in the form of check, money order, or online charge.
  • Coordinated maintenance and repair requests.
Brightview Senior Living - Resident Assistant
Tarrytown, NY, 08/2018 - 05/2019
  • Assist with Volunteering with various Campus and school activities, as well as with the community.
  • Help mentor new incoming Resident Assistants with time management, scheduling, on the job problems, and helping them be more comfortable with a new work experience.
  • Organizing events that utilize the University's Student Learning Outcomes to familiarize themselves with campus activities, resources, scholarships, and healthy living.
  • Computer experience with an abundance of applications, such as word processing, database management, proposals, and entering information into a database.
  • Participating in property events, such as open house, new student orientation, and activities.
  • Performing monthly Health and Safety Inspections for our respective residents, also performing Wellness Checks when concerns arrive.
  • Act as a Liaison between the students and staff.
  • Involved with the Resident Life Program, help create passive programs, monthly door decorations, and University Collaborations.
  • Mediate roommate disagreements, helped minimize tension and enhance communication skills.
  • Develop, budget, implement, and evaluate programs that are both educational to residents and also entertaining.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged client in physical and mental activities to sustain quality of life.
English :
Native/ Bilingual
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :
Japanese :
Negotiated :
  • Miramar Resident Assistant of the Semester (Fall 2019)
  • Miramar Resident Assistant of the year (Spring 2020)
  • Hot Topic store employee of the month (December 2019)
  • Hot Topic Regional District Employee of the Month (December 2019)
  • Hot Topic Highest Employee Sales (October 2021-Currently)
  • Ross employee of the month

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Resume Overview

School Attended

  • Robert G. Cole High School
  • Texas A&M University - Corpus Christi

Job Titles Held:

  • Store Protection Specialist
  • Sales Associate
  • Leasing Assistant
  • Resident Assistant


  • High School Diploma
  • BBA

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