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sr quality analyst resume example with 10+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Over 10 years of experience in Quality analyst.

Expertise in testing of Multilingual Responsive Web Application, Mobile Application, Mobile Native App, Social Media Campaign, Desktop/Kiosk Applications, API & Web Services, WCM Application, Analytics, Marketing tags, Customize target scenarios.

AEM (Adobe Experience Manager) website & Mobile application Testing:-

5+ year’s Strong experience on AEM as QA, to verified & development of component & Editable Template, Created & verified AEM Adaptive Form, Form Model.

Configuration on backend OSGi bundles, Workflows. Experience in integrating web development languages like HTL, HTML5, CSS3, JavaScript, XML, JSON.

Strong knowledge on DAM (Digital Asset Management) features of AEM, writing & customizing DAM asset workflows, custom DAM asset finder & editor interfaces. Worked on Social media Campaign, Analytics, and target.

Automation Testing:-

Utilized the Selenium/WebDriver framework with JUnit to create regression test suite along with integration & functional testcases. Indentified mobile elements using Appium Inspector, UI Automaton viewer. Experience in configuring the appium test environment. To reducing the manual effects converting Manual test cases to Automation test cases. Constructed an automation sanity test to run prior to every deployment.

Have extensive experience in Manual Testing such as Black box, Functional, Integration, End to End, Regression, User Acceptance Testing, Smoke, and exploratory Testing on Browser matrix including Mobile & Tablet various version of iOS and Android.

Test Management:-

Extensive experience in formulating Test Strategy, Test Plan, designing & execution of Test Cases, Defects Trackers and Test Metrics. Expertise in J2EE technologies and involved in testing of Web Services, both SOAP & REST. Good knowledge in maintaining various version controls systems such as SVN (Centralized Version Control System) and GIT (Distributed Version Control System). Well-versed with Agile/Scrum, SDLC, Defect life cycle Involved in sprint planning, Sprint review, Sprint Retrospectives.

Expertise working on UAT, Production environment and Hotfix.

Global team lead responsible for scheduling, metrics and defining testing processes. Co-ordinate and lead to offshore team.

Experience completing manual tests on software under tight deadlines. Talented at managing multiple tasks with excellent time management and problem-solving abilities. Strong work history leading QA staff to maximize effectiveness for superior results.

Skills
  • Languages : Core Java, HTL, XML, Json, HTML5, CSS, Javascript , W3C accessibility.
  • CMS : CQ5, AEM 6.2, AEM 6.5.
  • Web Accessibility and Web developer tools : WAT(Web Accessibility toolbar),
  • Developer tool : Web developer toolbar, Firebug, FirePath, HttpsFox, Fiddler, Xpath, SelectorsHub, Testcase Studio.
  • Web service testing tools : Postman
  • Analytics tools : IBM Digital Analytics Plug-in, Google Analytics, Page source.
  • Automation Tools : Selenium IDE, Selenium Web driver, JUnit.
  • CICD tools: Git, Git Hub, Jenkin
  • Bug Tracking : JIRA, QC, Bugzilla, Remedy ticketing system, Confluence, Kanban board
  • DB Tools : TOAD, PL/SQL Developer,
  • Operating systems : Windows and Mac for desktop, Android, IOS for Mobiles & Tablets.
  • Databases : SQL server, MySQL, MongoDB.
  • MS Office Tools : Outlook, Word, Excel, PowerPoint, MS Access, Microsoft Project
  • Testing Documentation
  • Test Case Management
  • Agile Methodology Scrum & Kanban
Experience
05/2022 to Current Sr. Quality Analyst Philips | Wichita, KS,
  • Analyzed system requirements and developed detailed test plan and test cases for testing
  • Interacting with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed into Agile scrum and sprint environment
  • Tested cloud-based mobile application across multiple platforms touching the full stack across the web
  • Create a pages using template in AEM to verify the components, DAM assets and template work flow
  • Managed planning, balancing and delegation of testing work.
  • Completed diverse types of tests, including negative, functional and exploratory.
  • Worked on CRXD, OSGi Bundles, DAM, AEM Form and Editable template
  • Tested the UI and complete functionality of user flow on mobile, desktop, Android, and Apple platforms
  • Documented test plans, Test cases and decided schedules for test case execution,
  • Attended JAD sessions and workshops with BAs, SMEs, Network Administrators, and developers
  • Tested and coordinated mobile applications in both native and web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like Device Anywhere, Browser Stack and simulator like Android SDK, iPhone SDK etc
  • Performed functional testing of individual modules of the application on iPhone and Android
  • Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
  • Logged defects in UAT Environment using JIRA, and defect tracking
  • Developed and review positive and negative test scenarios
  • Followed agile methodology and involved in life cycle testing, functionality testing, integration testing, repression testing, performance testing
  • Creating Mobile Device testing Matrix across different operating system
  • Generated and submitted various issue related reports on daily and weekly basis during test execution phase
  • Environment : iPhone, iPad, iOS, Android, Manual Testing, HTML5, Agile, Jira, HTL, AEM 6.4, JSON, Analytical tags, XML.
05/2019 to 02/2021 Sr. Quality Analyst Philips | Winston Salem, NC,
  • Involved in the process of analysis, design, and Testing of the E-Commerce web & Mobile application
  • Involved in developing Project Test Plans, Test Scripts, Test Scenarios and Test Cases
  • Worked extensively on Functional, Integration and Regression testing
  • Expertise in End-to-End Client journey, Sign In/Sign up, My Account (Profile, Address book, preference), Product category, Product Details, Cart, Order details, Shipment, Payment
  • Extensive worked on Promo code API (Created, Modified and Tested Promo code according to business need ), Address lookup API, 3rd party search API for nearest store location, Shipping methods, Charges, expected delivery date, Product Review, Customer Rating,
  • Involved in UAT Testing, Production release, Hotfix release
  • Working on Selenium hybrid framework using webdriver interface, Junit implementation using java language
  • For version and build using Maven & Github
  • Worked on Jira, Confluence, Kanban board, to Created Story, sub task, Defect logging, Release document, Reports and other Test management activities
  • Worked on Agile-Sprint methodology
  • Involved in Sprint planning, Scrum meeting and Client call
  • Reviewing the defects and reporting
  • Co-ordinate with client representative to report testing deliverables on a regular basis
  • Conducted peer review
  • Co-ordinate with client stake holders like BA, Dev team, Onsite and Offshore team on a regular basis
  • Organizing, conducting, and supporting test activities
  • Responsible for training the team for technologies used in projects
  • Responsible for executing test cases, documenting results / defects and Reporting
  • Contributed to the User Acceptance Testing (UAT) with the client
  • Environment: Testing, Mobile application, Test Plans, Test Scripts, Test Scenarios and Test Cases, API, JIRA, Kanban, Agile, Scrum, UAT.
10/2010 to 01/2016 Senior Associate (Lead) Digitas LBI | City, STATE,
  • Involved in the process of analysis, design, and Testing of the Multilingual responsive web & Mobile application, Social Media Campaign, Kiosk Applications
  • Worked on airline projects like "Virgin atlantic"
  • In deep knowlage of flight booking, Flight histrogram, My booking, Checkin, Flight status, Promotion, Special offers/deals, Flying club, Destination & onboard
  • Worked as AEM Quality Analyst with Expertise in WCMS, DAM, OSGI Bundles, CRXD, Forms, Cloud Asset management
  • Involved in developing Project Test Plans, Test Scripts, Test Scenarios and Test Cases
  • Worked extensively on Functional, Integration and Regression testing
  • Responsible for executing test cases, documenting results, Defects Tracking and Reporting
  • Mobile app testing on different iOS and Android versions and devices matrix (Mobile and tab)
  • Primarily handling API testing, Web service testing (REST & Soup UI)
  • Create, Debug and Execute the XML & JSON files
  • Tested Analytics Tag, SEO tag, Target Tag, Marketing Tag, Google analytics reports
  • Reviewing the defects and reporting
  • Conducted peer review
  • Co-ordinate with client representative to report testing deliverables on a regular basis
  • Co-ordinate with client stake holders like BA, Dev team, Onsite and Offshore team on a regular basis
  • Organizing, conducting, and supporting test activities
  • Responsible for training the team for technologies used in projects
  • Contributed to the User Acceptance Testing (UAT) with the client
  • Responsible for all the testing activities of the project
  • Environment: AEM, CQ5, CMS Testing, HTL HTML5, CSS, JavaScript, Mongo DB, Sales Force, API, IBM Analytic Tool, Accessibility testing, Digital Asset management by cloud.
04/2008 to 09/2010 Software Support Engineer/QA Core Strategy Solution Pvt. Ltd | City, STATE,
  • Participated in collecting and analyzing the business requirements
  • Used Test Director to manage test procedures
  • Part of the process of writing test strategies, test plans and test cases for manual and automated testing
  • Performed front end, back end, GUI, Functionality, System level testing on the application
  • Involved in Manual User acceptance testing with various combinations
  • Manual Testing was done to perform functional testing on the User interface
  • Involved in Regression and smoke testing for the new build functionality testing
  • Perform Manual and Back-end testing using SQL in Oracle relational database
  • Prepare Requirements Traceability Matrix to ensure the progress on a regular basis
  • Involved in business meetings with developers and other testers
  • Generated test execution reports and release status assessment report
  • Environment: Web application, Mobile Application, HTML5, CSS, JavaScript, SQL, Accessibility testing
Education and Training
Expected in Bachelor of Computer Science | K. C. Collage, Mumbai, GPA:
Expected in Diploma | Software Engineer NIIT, Mumbai, GPA:
Expected in Online training in Adobe Experience Manager (AEM) Developer. | , , GPA:
Linkedin Profiles
  • https://www.linkedin.com/in/Jessica-khedekar-Claire-3b890a4b/

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Resume Overview

School Attended

  • K. C. Collage
  • NIIT

Job Titles Held:

  • Sr. Quality Analyst
  • Sr. Quality Analyst
  • Senior Associate (Lead)
  • Software Support Engineer/QA

Degrees

  • Bachelor of Computer Science
  • Diploma
  • Online training in Adobe Experience Manager (AEM) Developer.

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