Sr. Program Architect Resume Example
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SR. PROGRAM ARCHITECT
Professional Summary
- Started first consulting firm at age 21, selling and delivering technology and financial consulting services to regional and national firms.
- Helped a global food distribution company re-envision their release management process from intake though delivery applying Six Sigma DMAIC principles, reducing the company's program defect rate by more than 50% and speed time to market by more than 70%.
- Helped a global sales organization compile big data from disparate systems into reliable performance metrics, enabling team leaders to communicate a consistent and trusted message to customers and program sponsors while reducing the overall reporting effort by 85%.
- Helped a large-scale health and wellness company streamline their customer care process through a combination of process and technology innovations. Reduced overall call handle time by 40%.
Work History
Sr. Program Architect11/2015 to Current
Adobe Systems Incorporated – Los Angeles , CA
As a strategic advisor to the company's largest enterprise clients, helped reshape client business and technology landscapes through deep understanding of the current-state coupled with idea generation and selling within the organization. Responsible for advising senior leadership on an idea, from technology build/buy decisions to onboarding new staff and partners, and then working with procurement teams and external agencies to negotiate rates and contracts and get the new products/teams on-boarded.
Adobe Systems Incorporated – Los Angeles , CA
As a strategic advisor to the company's largest enterprise clients, helped reshape client business and technology landscapes through deep understanding of the current-state coupled with idea generation and selling within the organization. Responsible for advising senior leadership on an idea, from technology build/buy decisions to onboarding new staff and partners, and then working with procurement teams and external agencies to negotiate rates and contracts and get the new products/teams on-boarded.
Platform Practice Director01/2015 to 11/2015
Cox Automotive – Cleveland , OH
Cox Automotive – Cleveland , OH
Provided thought leadership to sales, delivery and partner teams to deliver customer success. Owned pre-sales activities including RFP review, initial discovery and scoping sessions with potential clients and creation of SOW materials. Worked with clients, vendors and partners to right-size project efforts, including T&E, resource management, vendor management, client growth through identification of new opportunities and upselling services on existing projects. Built relationships with business partners, internal and external. Implemented & supported implementation methodologies on cross-functional engagements to sustain rapid growth within the organization and delivery practice.
Sr. Solution Architect08/2014 to 01/2015
Fis – Hiram , GA
Worked with client executive leadership to understand future-state vision and the business initiatives driving them. Identified process and technology driven solutions to affect business initiatives. Led business process reviews with client stakeholders and architectural review boards for technology teams. Led screening process for clients when introducing new tools and vendors.
Fis – Hiram , GA
Worked with client executive leadership to understand future-state vision and the business initiatives driving them. Identified process and technology driven solutions to affect business initiatives. Led business process reviews with client stakeholders and architectural review boards for technology teams. Led screening process for clients when introducing new tools and vendors.
Principal Technical Architect08/2012 to 09/2014
Ernst & Young Llp – Baltimore , MD
Designed streamlined solutions for integrating disparate client systems onto the Salesforce platform leveraging a variety of platform and middleware tools. Supported pre-sales efforts by interpreting complex client requirements and translating them into scalable solutions.
Ernst & Young Llp – Baltimore , MD
Designed streamlined solutions for integrating disparate client systems onto the Salesforce platform leveraging a variety of platform and middleware tools. Supported pre-sales efforts by interpreting complex client requirements and translating them into scalable solutions.
Sr. Software Engineer11/2011 to 08/2012
Hogan – Joliet , IL
Led the effort to replace the payment processing solution in a highly-distributed, multi-national point-of-sale system including architecture, development, and recommendations on the final product. Worked with internal customers on to understand process and requirements. Worked with vendors to identify limitations in their products and influence the introduction of new product features within the product as a condition to purchase the product.
Hogan – Joliet , IL
Led the effort to replace the payment processing solution in a highly-distributed, multi-national point-of-sale system including architecture, development, and recommendations on the final product. Worked with internal customers on to understand process and requirements. Worked with vendors to identify limitations in their products and influence the introduction of new product features within the product as a condition to purchase the product.
Development Manager09/2009 to 11/2011
Alarm.Com – San Diego , CA
Responsible for the hiring, onboarding, and development of software developers, system integrators and business analysts focused on delivering payment processing and loyalty solutions. Implemented a release management system with a change analysis documentation component for automating source code audits. Transitioned team to agile development and cut time-to-market by 60%.
Alarm.Com – San Diego , CA
Responsible for the hiring, onboarding, and development of software developers, system integrators and business analysts focused on delivering payment processing and loyalty solutions. Implemented a release management system with a change analysis documentation component for automating source code audits. Transitioned team to agile development and cut time-to-market by 60%.
Sr. Programmer05/2004 to 09/2009
Excentus – City , STATE
Integrated partner systems into the Fuel Rewards Network loyalty-marketing host. Integrated point-of-sale systems into payment and loyalty hosts. Developed an architecture and core framework for replacing the company's legacy product using C#. Created distributed security architecture for PCIS compliance and worked with auditors annually to preemptively identify and address potential compliance concerns.
Excentus – City , STATE
Integrated partner systems into the Fuel Rewards Network loyalty-marketing host. Integrated point-of-sale systems into payment and loyalty hosts. Developed an architecture and core framework for replacing the company's legacy product using C#. Created distributed security architecture for PCIS compliance and worked with auditors annually to preemptively identify and address potential compliance concerns.
Software Engineer08/2001 to 05/2004
Genesta – City , STATE
Worked with large-scale manufacturing and distribution clients to create custom RFID solutions to solve strategic business initiatives. Developed embedded and mobile solutions using technologies from Intermec, Symbol, and Alien. Created web portals to support distributed solutions. Integrated solutions into Oracle, SQL Server and DB2 databases.
Genesta – City , STATE
Worked with large-scale manufacturing and distribution clients to create custom RFID solutions to solve strategic business initiatives. Developed embedded and mobile solutions using technologies from Intermec, Symbol, and Alien. Created web portals to support distributed solutions. Integrated solutions into Oracle, SQL Server and DB2 databases.
Co-Founder08/1996 to 05/2001
Diversified Data Services – City , STATE
Owned and operated a technology and financial consulting services firm, selling and delivering solutions to regional customers as well as Fortune 500 companies.
Diversified Data Services – City , STATE
Owned and operated a technology and financial consulting services firm, selling and delivering solutions to regional customers as well as Fortune 500 companies.
Education
Associate of Applied Science: Computer Information Technology2015Southern New Hampshire University-
City,
StateEmphasis in Social Media Marketing
Bachelor of Science: Technology Entrepreneurship & ManagementCurrentArizona State University-
City,
State
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Resume Overview
School Attended
- Southern New Hampshire University
- Arizona State University
Job Titles Held:
- Sr. Program Architect
- Platform Practice Director
- Sr. Solution Architect
- Principal Technical Architect
- Sr. Software Engineer
- Development Manager
- Sr. Programmer
- Software Engineer
- Co-Founder
Degrees
- Associate of Applied Science : Computer Information Technology 2015
Bachelor of Science : Technology Entrepreneurship & Management Current
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