SR Import/Export Assistant Resume Example Acco Brands

SR IMPORT/EXPORT ASSISTANT

Summary

Experienced Shipping Coordinator that has proudly offered 29 years of comprehensive experience in the ground, air and sea transportation to serve customer requirements. Outstanding logistics skills with the ability to help customers move goods of any size or weight. Capable of operating forklifts, jib cranes and overhead cranes if needed for larger shipments.. In-depth knowledge of all shipping rules including dangerous goods and customs clearance regulations. Responsible for overseeing the Inspecting & documentation of export shipments for stamping and accurate weight of cargo for shipment.

Skills

Freight bills preparation
Delivery truck direction
Lost shipment tracing
Cargo loading
Client coordination
Cargo shipment inspections
Delivery estimations
Supervision
Relationship development
Customer service
Problem resolution

Project organization
Administrative support
Organization
Inventory management
Team management
Operational improvement
Team building
MS Office
Process improvement
Planning and coordination
Invoice generation

Experience

Acco Brands | San Mateo , CASR Import/Export Assistant05/2015 - Current

Retrieved stored items and traced lost shipments, when necessary.
Operated SAP system governing receipt and processing of cargo and provided timely updates on status of cargo and mail.
Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
Validated load plans, cargo cleanliness and transportation documentation.
Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
Attached address labels, identification codes and shipping instructions to containers.
Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Scheduled all dedicated FTL and flatbed setup for customers to meet deadlines and arrange any needed unloading equipment availability on receivers end.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Answered calls from customers on shipping timelines and product tracking.
Maintained updated carrier contact and support knowledge through emails and phone calls.
Created agendas and communication materials for team meetings.
Experienced in transportation of dangerous goods.
Certification in crane and lifting techniques.
Certification in sit down, standup forklifts, as well as scissor lift.

Zoll Medical Corporation | Westchester , CTOrder Puller03/2014 - 05/2015

Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Trained team members on order pulling process.
Prepared products, for shipping according to company specifications.
Pulled orders from shelves and replenished stock to keep merchandise readily available for purchase.
Used RF scanner to pick items from bins and complete orders.
Pulled products off shelves and followed instructions to box up orders according to customer specifications.
Ensure accuracy and completeness of all orders.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Packed electrical connectors from shelves based on customer orders.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Placed products on conveyors for final wrapping and shipment.
Stacked, organized and palletized packages for efficient storage and movement.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Packaged items with appropriate materials to prevent damage during shipping.

Southern Imperial | City , STATEShipping Clerk10/2004 - 03/2014

Compared shipment contents with paperwork to support inventory accuracy and records management.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Produced daily reports on shipments, team performance and financial numbers.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Obtained required documentation to move cargo onward.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Liaised with vendor representatives to rectify damages and shortages.
Input weights, charges, discrepancies and other data.
Investigated inventory discrepancies to maintain recordkeeping validity.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
Determined best shipping method for materials, considering shipping procedures, routes and rates.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
Operated lift and hand trucks to transfer materials to and from target areas.

Education and Training

General Education Deploma | CityGED2000

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SR Import/Export Assistant Resume Example

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