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Specimen Processor Resume Example

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SPECIMEN PROCESSOR
Background, Objective

A rewarding position and a challenging growth environment that maximizes the use of my skills and talents, client service and problem solving. Dedicated to achieving quality workmanship while providing superior client service. Handle multiple tasks efficiently and with attention to detail.

Skill Highlights

Microsoft Office (Word, Excel, PowerPoint, Access)

Excellent attention to details

Excellent customer service and communication skills

Self-starter
Volunteer experience
  • Volunteer Experience at Holy Cross Hospital, Emergency Department, Transports patients from ER waiting room to ER treatment areas.
  • Get patients settled in room and provide instructions regarding changing into hospital gown Assists patients in signing in emergency room and locating rooms.
  • Assures patient is comfortable and provides items as necessary.
  • Get patients settled in room and provide instructions regarding changing into hospital gown Assists patients in signing in emergency room and locating rooms.
  • Assures patient is comfortable and provides items as necessary.
  • Arboretum clean up with Tri Beta honorary Society
  • Volunteered at bake sales and highway trash pick-up Assisted at blood drives for pre-professional medical society.
  • Volunteered at Ashbury nursing home assisting the elderly with daily needs.
  • Volunteered for Western Mission of Mercy (Frostburg, MD) to help dentists treat patients on a first come first serve basis (15 hours).
Professional Experience
Gene path/ Bio reference Laboratories Clarksburg, MD Specimen Processor 10/2014 to Current
  • Filled departmental requisitions and crash cart medication trays.
  • Reviews, transcribes and enters demographic and specimen data into the laboratory information system.
  • Recognizes specimen problems and refers same to designated personnel.
  • Prepares specimen work lists as needed for tracking purposes.
  • Performs basic computer functions as directed by the histology technical staff Files Requisition Slips, glass slides, and paraffin blocks assisting Laboratory Aide(s) as needed.
  • Performs supply maintenance and clean-up duties to help in the work flow and efficiency.
  • Assists in other duties as deemed necessary by the Service Supervisor, Business Manager, Medical Director, and/or Laboratory Director.
AmerisourceBergen/Lash Group Rockville, MD Reimbursement Counselor Benefits Investigator 12/2013 to Current
  • Collects and reviews all patient insurance benefit information, to the degree authorized by the SOP of the program.
  • Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications.
  • Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers.
  • Researches and resolves any electronic claim denials.
  • Researches and resolves any claim denials or underpayment of claims.
  • Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods.
  • Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
  • Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers.
  • Reports any reimbursement trends/delays to supervisor (e.g.billing denials, claim denials, pricing errors, payments, etc.).
  • Maintains confidentiality in regards to patient account status and the financial affairs of clinic/corporation.
  • Trained new staff to provide top-quality patient care.
AmerisourceBergen/Lash Group Rockville, MD Program Support Specialist 06/2013 to 12/2013
  • Performs data entry and performs quality checks to verify integrity of work.
  • Makes inbound and outbound calls as needed.
  • Manages mailing, faxing, and filing needs for program/department.
  • Perform all other duties as assigned.
  • Assist with specialty Pharmacy follow up calls.
  • Trained new staff to provide top-quality patient care.
Frostburg State University Frostburg, MD Biology Lab Assistant 01/2012 to 05/2013
  • Took inventory of chemicals in the lab.
  • Organized and checked for supplies in lab.
  • Flushed eyewash stations and checked fire extinguishers.
  • Calibrated pipettes.
Family Medicine, Dr. Richard Akoto Silver Spring, MD Intern 06/2010 to 08/2012
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • Performed complete patient registration by verifying demographic and insurance information Answered inbound calls, scheduled appointments for patient in a timely manner.
  • Obtained basic clinical information from patients and ensured documents were accurately filed.
  • Ensured that patients were provided with great customer service.
Rite-Aid Pharmacy Germantown, MD Associate 05/2011 to 08/2011
  • Interacted with customers and provided customers with great customer service.
  • Restocked shelves and kept an inventory of supplies.
Stiles Dentistry Gaithersburg, MD Intern 05/2011 to 08/2011
  • Assisted with processing x-rays for patient.
  • Assisted with the preparation of rooms for patients.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Trained new staff to provide top-quality patient care.
  • Escorted patients to examination rooms and prepared them for exams.
Education and Training
Bachelor of Science: Biology May 2013 Frostburg State University, Frostburg, MD GPA: Cum Laude GPA: 3.46

Honors: Cum Laude GPA: 3.46
Affiliations

Member of Phi Eta Sigma Honorary Society- August 2009

Member of Tri Beta Honorary Biological society

Varsity Outdoor Track and Field (Fall 2010, Spring 2011)

The National Society of Leadership and Success.

Skills

Administrative, basic, billing, communication skills, client, Excellent customer service, customer service, data entry, fax, faxing, filing, financial, forms, insurance, inventory, Director, Access, Excel, mail, Microsoft Office, office, PowerPoint, Word, personnel, pricing, processes, quality, Self-starter

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Resume Overview

Companies Worked For:

  • Gene path/ Bio reference Laboratories
  • AmerisourceBergen/Lash Group
  • Frostburg State University
  • Family Medicine, Dr. Richard Akoto
  • Rite-Aid Pharmacy
  • Stiles Dentistry

School Attended

  • Frostburg State University

Job Titles Held:

  • Specimen Processor
  • Reimbursement Counselor Benefits Investigator
  • Program Support Specialist
  • Biology Lab Assistant
  • Intern
  • Associate

Degrees

  • Bachelor of Science : Biology May 2013

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