solutions architect resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced Solutions Architect, Business Analyst with over 16 years of experience in Mainframe Applications Design, Development and Modernization. Extensive experience in the domains of Healthcare - Medicare Enrollments, Billing and Claims Adjudication, Banking and Financial Services. Excellent reputation for resolving problems and improving customer satisfaction.

  • Z/OS, Mainframe Emulators
  • Relational Databases, DB2, VSAM, IMS-DB/DC
  • JIRA, HP Quality Center, HP ALM
  • Design and Development, Data Conversion
  • Business Analysis
  • Project Management
  • Machine Learning
  • Process Improvement
  • Root Cause Analysis
  • Systems Development Life Cycle (SDLC)
  • Software Development
  • Enterprise Architecture
Work History
07/2017 to Current Solutions Architect Feedonomics | Boston, MA,
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Directed business analysts in executing and delivering various tactical and strategic plans.
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
  • Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
  • Established foundational capabilities and developed and implemented cloud services roadmaps.
  • Designed and implemented cloud network infrastructures, including intra- and inter-data center connections.
08/2015 to 07/2017 Senior Application Developer Aetna Inc. | Albuquerque, NM,
  • Participated in design and planning exercises for future software rollouts.
  • Resolved system test and validation problems to provide normal program functioning.
  • Collaborated with multidisciplinary teams to layout, design, and unfold new technology features.
  • Provided code maintenance and system upgrades to maximize performance.
  • Utilized such technologies as ASP.NET , MVC, HTML5, JavaScript and SQL Server 2012 to develop new applications.
  • Worked closely with other team members in such tasks as troubleshooting and debugging.
  • Designed and developed application test scripts.
  • Wrote code for database-driven applications.
  • Participated with clients in discussion meetings.
  • Created software applications in test-driven development (TDD) environment.
07/2009 to 07/2014 Senior Application Developer Aetna Inc. | Ames, IA,
  • Analysis and understanding the requirements and functional specifications.
  • Preparation of Technical Specifications based on the functional specifications provided.
  • Knowledge transfer to the team on domain, technical aspects of the project.
  • Status reporting and weekly meetings with customer.
  • Provided 24x7 L1 production support for a Mission Critical Application.
  • Provided 24 X 7 user & system support for following systems; serena Changeman, ENDEVOR Change Management (ISPF Dialogs/JCL).
  • Incorporated new COBOL features into existing legacy code i.e., XML & DB2 PureXML/CICS Container Channel Logic/CICS as an HTTP server & HTTP client/Batch COBOL - Accessing Control Blocks.
  • Root cause analysis and permanent fixes for recurring issues in production code.
  • Participate in performance improvement initiatives to reduce run-time of long running jobs in the batch.
  • Development of new batch modules created for audit/compliance reporting using COBOL, DB2, VSAM, JCL, COOLGEN 8.5.
  • Maintained, managed and enhanced Natural Adabas systems and .NET applications.
  • Perform Unit, System, Regression tests and provide UAT, post installation support.
  • Conducting Code/Peer reviews and walkthroughs.
  • Conduct transition meetings with various support groups to handover the project changes after install.
  • Participated in the Disaster Recovery planning for the application and Disaster Recovery tests.
03/2005 to 07/2009 IT Analyst Cgi Group Inc. | Salt Lake City, UT,
  • Worked in Application Development and 24x7 Production Support services for the mission critical applications “VisionPlus and Cardpac” - Legacy Mainframe based Cards Processing Application
  • Reduced the number of mainframe job failures from 25 to 0 in the daily batch by implementing system performance initiatives.
  • Reduced the Batch run-time by 90 minutes; achieved by performing root-cause analysis of frequent job failures, long-running jobs/programs, VSAM performance optimization, correcting job scheduling dependencies.
  • Successfully developed and coded 10,000+ lines of code in COBOL, JCL, DB2, COOLGEN & CICS.
  • Executed numerous enhancement/maintenance projects modifying existing code as per business requirements.
  • Rendered technical support for the test cycles and production cycles for successful implementation of projects.
Expected in Bachelor of Engineering | Electronics & Communication Engineering Osmania University, Hyderabad, India, GPA:
  • Project Management Professional – PMP certified
  • IBM Certified Database Associate – DB2 9 Fundamentals
  • ITILv3 Foundation Certification
  • Certificate in Six Sigma Proficiency – Green Belt
  • Deeplearning.AI TensorFlow Developer
  • Machine Learning for Business Professionals – Google Cloud
  • Machine Learning -Stanford Online 2 Page 5
Additional Information
  • Strong experience in Healthcare domain – Medicare Enrollments, Billing and Claims Adjudication. Banking and Financial Services domain – Private Label Credit Cards, Wealth Management, Private Banking and Securities Lending. Extensive knowledge in Technology-Business Process Modeling, Business process re-engineering, SDLC process definition, Quality control. Proven expertise with Production support, Enhancements and Development projects. Performed multiple roles during my career including Technical SME, Business Analyst, Onshore/offshore project coordinator, Production support lead and Project Manager. 15+ years of hands on experience in the software application design, development and maintenance of Legacy Mainframe based applications and various enterprise web applications. Strong experience partnering with project managers on requirements gathering, business process analysis, project management plan, and scope statement to complete project documentation. Lead business requirements gathering sessions, Complex business/systems analysis for enhancements and customized modifications for Medicare Advantage groups, Care Management and other lines of businesses within Healthcare. Ability to multi-task work across different applications. Worked under the model of leveraging into multiple projects. Maintained good customer relationship and honored all the customer requirements.
  • Responsibilities and Highlights across Assignments: Aug’17 till date Application Developer/Business Analyst, Blue Cross Blue Shield, Michigan Responsibilities: Analysis and understanding the requirements and functional specifications. Preparation of Technical Specifications based on the functional specifications provided. Conducting Joint Application Development (JAD) sessions to review the business document with a team of business end-users, application developers and technical analysts. Detailed Impact analysis of the requirements on existing applications and interfaces. Development of new batch components, DB2/Oracle Stored Procedures using COBOL, DB2, JCL, VSAM. Peer, Code reviews and walkthroughs of developed code to make sure coding standards are followed. Preparation of test plans, for independent unit testing, system testing and User Acceptance testing. Perform Unit testing and assist in SIT and UAT. Address the defects logged in Clear Quest and document resolution. Environment: Z/OS, COBOL, CICS, DB2, VSAM, IMS DB/DC, Stored Procedures, JCL, TSO, ISPF/PDF, SQL, Endevor, File-Master Plus, IBM Utilities, MQ, SPUFI, Control-M, ServiceNow.

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Resume Overview

School Attended

  • Osmania University

Job Titles Held:

  • Solutions Architect
  • Senior Application Developer
  • Senior Application Developer
  • IT Analyst


  • Bachelor of Engineering

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