Solutions-driven individual with experience in solving complex problems and working with cross-functional teams to increase customer satisfaction. Proactive, energetic and a master troubleshooter with a focus on developing and implementing process improvements to drive company growth and technical innovation. Excellent interpersonal and communication skills, a strong work ethic and the ability to effectively handle pressure without compromising quality service.
- Project Management - Customer service & support - Software Development (Java) - Salesforce - SQL - Jira & Confluence | - Stakeholder engagement - Communication - Consulting - API's - Teamwork - Risk management |
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