SEARCH

Software Configuration Management Associate Resume Example

Love this resume?Build Your Own Now
Jason
Allen
Professional Summary

As a “high potential” Systems Administrator with over 5 years of experience in Project Deployments, Business / Operations Management, Service / Delivery Management and Technical Solutions Development. Proven ability in deploying, leading, planning and managing the implementation of medium to large scale Information Technology (IT) projects and enterprise-wide “roll-outs” of business processes, IT infrastructure hardware and software, and business applications. Quick learner with strong working knowledge of software, hardware, operating systems, and security applications.

Skills
  • Developer collaboration
  • Maintenance and troubleshooting
  • IT solution development
  • Hardware and software installation
  • System upgrades
  • Hardware knowledge
  • Multitasking abilities
  • Leadership
  • Self-motivated professional
  • Flexible & Adaptable
Education
KENT STATE UNIVERSITYCity, State05/2017BACHELOR DEGREE:DIGITAL SCIENCE AND INFORMATION TECHNOLOGY MANAGEMENT
Work History
Company Name - Software Configuration Management Associate
City, State05/2019 - Current
  • Support and maintain on-premise Azure DevOps.
  • Support and maintain AWS API/CloudFront environment.
  • Strived for continuous improvement and built continuous integration and constant deployment pipeline's (CI/CD Pipeline).
  • Support and maintain Azure DevOps CI/CD tools.
  • Worked with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Researched and identified new technologies and tools helping to grow devops development environment.
  • Assist with management of VMWare vSphere virtual environment.
  • Support and maintain the Active Directory infrastructure.
  • Installed and performed IT Infrastructure upgrades, servers.
  • Support and maintain Email accounts.
  • Provide backup support for Desktop Support Technicians.
Company Name - IT Helpdesk Technician
City, State01/2019 - 05/2019
  • Successfully supporting a multi-location pharmaceutical company.
  • Diagnose, troubleshoot and resolve Tier II & Tier III technical issues.
  • Support and maintain the Active Directory infrastructure.
  • Support and maintain Operating Systems and Applications.
  • Support and Maintain System Center Configuration Manager.
  • Ensure compliance with all HIPPA regulations.
  • Support and maintain end user computers.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Used powershell scripting skills to contribute to internal technical tools.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
Company Name - Sr. PC Technician
City, State12/2015 - 12/2018
  • Successfully supported a multi-location network for the world's largest multi – million-dollar automotive performance company.
  • Support and maintain the Active Directory infrastructure.
  • Installed and performed IT Infrastructure upgrades, racks, servers, switches.
  • Analyzed, troubleshot and resolved daily end user connectivity issues.
  • Support and maintain end user computers.
  • Support and maintain Email accounts.
  • Support and maintain Network print servers.
  • Support and maintain Operating Systems and Applications.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Executed technology implementation projects, minimizing downtimes and business disruptions.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Configured hardware, devices and software to set up work stations for employees.
Company Name - Warehouse Employee
City, State12/2011 - 12/2015
  • Pick Pack Meet and exceed daily job responsibilities to fulfill company goals and objectives.
  • Successfully complete all required training for warehouse operation to fulfill job requirements.
  • Responsibilities Include:.
  • Gather required orders on a daily basis to be picked for fulfillment.
  • Precisely pack orders to be shipped for delivery quality.
  • Oversee tote consolidation to fulfill completed order processing.
  • Assist supervisors when needed to meet and exceed business needs.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

94Good
Resume Strength
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • KENT STATE UNIVERSITY

Job Titles Held:

  • Software Configuration Management Associate
  • IT Helpdesk Technician
  • Sr. PC Technician
  • Warehouse Employee

Degrees

  • BACHELOR DEGREE : DIGITAL SCIENCE AND INFORMATION TECHNOLOGY MANAGEMENT

Similar Resumes

View All
Software-Configuration-Management-resume-sample

Software Configuration Management

Vinton, Virginia