As a “high potential” Systems Administrator with over 5 years of experience in Project Deployments, Business / Operations Management, Service / Delivery Management and Technical Solutions Development. Proven ability in deploying, leading, planning and managing the implementation of medium to large scale Information Technology (IT) projects and enterprise-wide “roll-outs” of business processes, IT infrastructure hardware and software, and business applications. Quick learner with strong working knowledge of software, hardware, operating systems, and security applications.
Skills
Developer collaboration
Maintenance and troubleshooting
IT solution development
Hardware and software installation
System upgrades
Hardware knowledge
Multitasking abilities
Leadership
Self-motivated professional
Flexible & Adaptable
Work History
Software Configuration Management Associate, 05/2019 - Current Tri Holdco, Inc. – Thousand Oaks, CA,
Support and maintain on-premise Azure DevOps.
Support and maintain AWS API/CloudFront environment.
Strived for continuous improvement and built continuous integration and constant deployment pipeline’s (CI/CD Pipeline).
Support and maintain Azure DevOps CI/CD tools.
Worked with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
Monitored automated build and continuous software integration process to drive build/release failure resolution.
Researched and identified new technologies and tools helping to grow devops development environment.
Assist with management of VMWare vSphere virtual environment.
Support and maintain the Active Directory infrastructure.
Installed and performed IT Infrastructure upgrades, servers.
Support and maintain Email accounts.
Provide backup support for Desktop Support Technicians.
IT Helpdesk Technician, 01/2019 - 05/2019 Jacobs Engineering Group Inc. – Wright Patterson Afb, OH,
Successfully supporting a multi-location pharmaceutical company.
Diagnose, troubleshoot and resolve Tier II & Tier III technical issues.
Support and maintain the Active Directory infrastructure.
Support and maintain Operating Systems and Applications.
Support and Maintain System Center Configuration Manager.
Ensure compliance with all HIPPA regulations.
Support and maintain end user computers.
Patched software and installed new versions to eliminate security problems and protect data.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Used powershell scripting skills to contribute to internal technical tools.
Installed, modified and repaired software and hardware to resolve technical issues.
Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
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